Reviews for Raesz Custom Floors and Lighting
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Hours
Monday: 8AM - 5:30PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
accepts credit cards open to all
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Google: 3.3/5 Facebook: 3.7/5Raesz Custom Floors and Lighting
10827 US-290 ste 100, Austin
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The owner Gary is as unprofessional as it gets. He cursed me out and called me a liar just because I told him that we wanted flooring he had, but he didn't have any stock. It was true, and not even a big deal. But he went off the rails and cursed out someone he doesn't even know. Pathetic.
Had our home remodeled in the summer of 2018. these guys did all the flooring and tile work in both bathrooms. The shower seat in the master bath tile has cracked and warped. I removed the tile today to discover they had used sheet rock, mortared to the plywood seat, and then the tile was adhered to the sheetrock. The tile cracked, sheet rock rotted and now have a big mess. I am going to re-do myself using cement board, thinset and a sheet of quartz rather than tile. Really a bad job and only lasted 5 years.
Stay away from Raesz flooring, the owner Gary Raesz is very rude and unprofessional, he will tell you he know's everybody and everything, I don't think so. In my 45 years of business, I have ran across many people like him and I prefer NOT to do business with this type of individual. The showroom floor is a mess, tile, carpeting and samples are all over the floor, making it very difficult to navigate the showroom without tripping or falling, God forbid a disabled or wheel-chair bound person enters the store, they would never be able navigate the showroom. OSHA needs to be informed of these hazards, as well as State Agencies.