Reviews for Cook-Walden Chapel of the Hills Funeral Home
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 5/5 Facebook: 5/5Cook-Walden Chapel of the Hills Funeral Home
9700 Anderson Mill Rd, Austin
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Thank you Chapel of the Hills team for representing our son's passing with absolute professionalism. Having never made arrangements for a loved one's passing, I had no idea what to expect or what to do next. Thankfully I was referred to your Funeral Home. From the first interaction I felt fully supported as we made arrangements. During our appointment to go over the details we went much longer than would be expected due to my questions about the process and breaks I needed along the way to compose myself. I never felt rushed and the authentic interaction I had during our meeting with Lauren and Ana gave me great comfort as we worked through the thoughtful details...read full review
Thank you David and Michelle and the rest of the team for making the funeral process run smoothly. You were kind, compassionate, available, prompt, professional and very knowledgeable the entire time. A really sad time for us but you all made us feel heard and accommodating to our specific request.
Brianna Ballenger and staff were amazing. Its such a difficult & emotional time whenever a loved one passes. The last thing you should have to worry about is if you're being treated "fairly" by the funeral home. They went out of their way to make sure everything went as smooth as possible and that I understood the entire process. We were so appreciative of their kindness & patience throughout. While I don't hope to have to recommend a funeral home to anyone anytime soon, when the time comes I will send them to Brianna Ballenger.