I work for a builder local to Knoxville. I called this morning to see about getting a quote for one of our current projects. Unfortunately, this specific job turned out to be a bit far from their usual service area. The lady (I forgot to get her name!) that I spoke with was very honest and up front with me that it would be difficult for them to offer a competitive rate due to the job location. Although I am disappointed that we won't be working together on this project, I hope to do business with them in the future! I received wonderful customer service and I am very grateful to have had such a positive experience with Phillips Fencing. 5 star customer service!
August 2023
After the terrible storm Monday, my beautiful fence was covered and crushed by trees. As soon as it was cleared enough to see it was more than just a few panels to replace, Kat sprung into action to help and immediately scheduled the assessor to come out the next day.Mike is the best, and quickly noted what was needed and worked with me and got the order placed to replace asap.Phillips fencing is a small business that is always reliable, friendly and professional. They are the best at what they do and I will never call anyone else for my fencing needs.Thank you Kat and Mike for helping me set this all to rights and save the sale of my home.
May 2023
Thanks to supervisor Mike and employees of Phillips Fencing who redid an old fence that was leaning on two sides about 15% due to wind and water! It now has been realigned and stands straight—tremendous improvement! Thanks so much!
I work for a builder local to Knoxville. I called this morning to see about getting a quote for one of our current projects. Unfortunately, this specific job turned out to be a bit far from their usual service area. The lady (I forgot to get her name!) that I spoke with was very honest and up front with me that it would be difficult for them to offer a competitive rate due to the job location. Although I am disappointed that we won't be working together on this project, I hope to do business with them in the future! I received wonderful customer service and I am very grateful to have had such a positive experience with Phillips Fencing. 5 star customer service!
After the terrible storm Monday, my beautiful fence was covered and crushed by trees. As soon as it was cleared enough to see it was more than just a few panels to replace, Kat sprung into action to help and immediately scheduled the assessor to come out the next day.Mike is the best, and quickly noted what was needed and worked with me and got the order placed to replace asap.Phillips fencing is a small business that is always reliable, friendly and professional. They are the best at what they do and I will never call anyone else for my fencing needs.Thank you Kat and Mike for helping me set this all to rights and save the sale of my home.
Thanks to supervisor Mike and employees of Phillips Fencing who redid an old fence that was leaning on two sides about 15% due to wind and water! It now has been realigned and stands straight—tremendous improvement! Thanks so much!