Very unprofessional experience. I scheduled a service and received no meaningful communication until after 7pm—well after I had already planned my day around it. Fortunately, no payment was taken, but the disorganization and lack of accountability were frustrating.
To make matters worse, the location appears to be closed, with no visible signage or indication of an active business. If they are no longer operating, they should take down their website and remove their listing from Google.
Leaving this review to help others avoid the same mistake I made.
Lisa W.
Mar 2025
I went online and made a "reservation" for my daughter to get a massage and had to give credit card information to "hold" the reservation. No response, no confirmation, called 3 times and left 3 messages. My daughter lives in Memphis not far from their location and drove by to ask WTF. She has Google Maps & Waze and is in medical school, so she isn't a dummy. Guess what! She couldn't find it. Do your own research, but this came up in mine . . . "Harbor Town Day Spa is NOT a BBB Accredited Business".
Brianne Prentice
Feb 2025
My husband and I had a couples massage for Valentine's Day. It was perfect! Both of our masseuses told us they each had over 30 years experience in massage. My masseuse used to travel with the Grizzlies as their official therapist and my husband's masseuse has worked extensively in touch therapy for children's hospital patients. Needless to say, we each got very different massages. I was a little worried that after massaging huge elite athletes, that it would be too much of a sports massage for me,but it was perfect. He found every little knot in my muscles and worked them out gently enough that I was never in any pain. I was totally relaxed afterwards. My husband had more of a light Swedish massage and enjoyed it completely. Highly recommend Harbor Town Day Spa! They are great folks with a lot of experience.
Brianne D.
Feb 2025
My husband and I had a couples massage for Valentine's Day. It was perfect! Both of our masseuses told us they each had over 30 years experience in massage. My masseuse used to travel with the Grizzlies as their official therapist and my husband's masseuse has worked extensively in touch therapy for children's hospital patients. Needless to say, we each got very different massages. I was a little worried that after massaging huge elite athletes, that it would be too much of a sports massage for me,but it was perfect. He found every little knot in my muscles and worked them out gently enough that I was never in any pain. I was totally relaxed afterwards. My husband had more of a light Swedish massage and enjoyed it completely. Highly recommend Harbor Town Day Spa! They are great folks with a lot of experience.
Joe Townsend
Jan 2025
Had a reservation set for my birthday on 1/29/25 my wife made these reservation 2 days ahead of time and for them to cancel it on the day we were supposed to go for no reason or explanation at all is ridiculous and for that I give them a bad review. DON'T GO THERE IF YOU HAVE SOMETHING SPECIAL PLANNED THEY MIGHT CANCEL YOUR RESERVATION AND LEAVE YOU SCAMBLING TO FIND ANOTHER PLACE IN THE LAST MINUTE
Leslie Wyke
Jan 2025
Made an appointment for my husband birthday read an email that it was canceled 1 hrs before the appointment canceled. If this is a special occasion try any one else I implore you.
Ivana Y.
Nov 2024
Great service, wonderful relaxing couples massage. Very professional staff and clean and relaxing atmosphere. Loved it!
Kapriskie Mack
Aug 2024
Surprised mom with the gift of relaxation!! Absolute best birthday experience! Excellent client care and peaceful environment!
Howard Farmer
Jun 2024
Had a great experience. I got some helpful advice, definitely coming back
Jason Sparrow
Apr 2024
Amazing massage and very attentive staff. Loved it!
Dakota Phillips
Very unprofessional experience. I scheduled a service and received no meaningful communication until after 7pm—well after I had already planned my day around it. Fortunately, no payment was taken, but the disorganization and lack of accountability were frustrating.
To make matters worse, the location appears to be closed, with no visible signage or indication of an active business. If they are no longer operating, they should take down their website and remove their listing from Google.
Leaving this review to help others avoid the same mistake I made.
Lisa W.
I went online and made a "reservation" for my daughter to get a massage and had to give credit card information to "hold" the reservation. No response, no confirmation, called 3 times and left 3 messages. My daughter lives in Memphis not far from their location and drove by to ask WTF. She has Google Maps & Waze and is in medical school, so she isn't a dummy. Guess what! She couldn't find it. Do your own research, but this came up in mine . . . "Harbor Town Day Spa is NOT a BBB Accredited Business".
Brianne Prentice
My husband and I had a couples massage for Valentine's Day. It was perfect! Both of our masseuses told us they each had over 30 years experience in massage. My masseuse used to travel with the Grizzlies as their official therapist and my husband's masseuse has worked extensively in touch therapy for children's hospital patients. Needless to say, we each got very different massages. I was a little worried that after massaging huge elite athletes, that it would be too much of a sports massage for me,but it was perfect. He found every little knot in my muscles and worked them out gently enough that I was never in any pain. I was totally relaxed afterwards. My husband had more of a light Swedish massage and enjoyed it completely. Highly recommend Harbor Town Day Spa! They are great folks with a lot of experience.
Brianne D.
My husband and I had a couples massage for Valentine's Day. It was perfect! Both of our masseuses told us they each had over 30 years experience in massage. My masseuse used to travel with the Grizzlies as their official therapist and my husband's masseuse has worked extensively in touch therapy for children's hospital patients. Needless to say, we each got very different massages. I was a little worried that after massaging huge elite athletes, that it would be too much of a sports massage for me,but it was perfect. He found every little knot in my muscles and worked them out gently enough that I was never in any pain. I was totally relaxed afterwards. My husband had more of a light Swedish massage and enjoyed it completely. Highly recommend Harbor Town Day Spa! They are great folks with a lot of experience.
Joe Townsend
Had a reservation set for my birthday on 1/29/25 my wife made these reservation 2 days ahead of time and for them to cancel it on the day we were supposed to go for no reason or explanation at all is ridiculous and for that I give them a bad review. DON'T GO THERE IF YOU HAVE SOMETHING SPECIAL PLANNED THEY MIGHT CANCEL YOUR RESERVATION AND LEAVE YOU SCAMBLING TO FIND ANOTHER PLACE IN THE LAST MINUTE
Leslie Wyke
Made an appointment for my husband birthday read an email that it was canceled 1 hrs before the appointment canceled. If this is a special occasion try any one else I implore you.
Ivana Y.
Great service, wonderful relaxing couples massage. Very professional staff and clean and relaxing atmosphere. Loved it!
Kapriskie Mack
Surprised mom with the gift of relaxation!! Absolute best birthday experience! Excellent client care and peaceful environment!
Howard Farmer
Had a great experience. I got some helpful advice, definitely coming back
Jason Sparrow
Amazing massage and very attentive staff. Loved it!