MEDcare Urgent Care - North Charleston Rivers Ave

MEDcare Urgent Care on North Charleston Rivers Ave. is a reliable urgent care facility that prioritizes patient care and efficiency. Upon arrival, patients can check-in online and expect a short wait time in the lobby. The staff, including Dr. Habib, are praised for their attentiveness, kindness, and professionalism. Dr. Habib is particularly noted for her concern and urgency in addressing a patient's shoulder injury, ensuring proper care was received even after the patient was referred to an orthopedic. However, there have been issues with billing and insurance submission. One patient reported paying a full cash price and later submitting insurance information, but never receiving a refund or having the insurance charged. Despite follow-up calls, the issue remains unresolved. The patient's account is now reportedly closed, leaving them uncertain about receiving their money back. In summary, MEDcare Urgent Care on North Charleston Rivers Ave. offers efficient, caring service but has faced criticism for billing and insurance issues.