When I can get a massage, it works out well. The people and services are great.
However, there's little availability on the app, calling in to book appointments requires extra steps & is tedious, and I'm just overall unimpressed with the process behind it. I've had to go to other locations across town to get fit in, but they cancel on me far too often to be helpful (2x this month alone).
The branch manager did call me back when I asked, but his options were just "call in and we'll try to help" as opposed to the refund I asked for.
It stops being relaxing and enjoyable when I have... read full review
October 2022
Shout out to masseuse Alicia (not sure if spelling or pronunciation is correct)at Massage Envy in Charleston. I went in feeling sore in some areas and left feeling physically amazing. Her technique is outstanding.
August 2022
As usual, Jenny provided me with an excellent massage. She always attempts to discover your needs and if she finds an area that requires more attention she suggests you allow her to devote more time there. I always leave refreshed and very thankful that my wife referred me to Jenny.
When I can get a massage, it works out well. The people and services are great.
However, there's little availability on the app, calling in to book appointments requires extra steps & is tedious, and I'm just overall unimpressed with the process behind it. I've had to go to other locations across town to get fit in, but they cancel on me far too often to be helpful (2x this month alone).
The branch manager did call me back when I asked, but his options were just "call in and we'll try to help" as opposed to the refund I asked for.
It stops being relaxing and enjoyable when I have... read full review
Shout out to masseuse Alicia (not sure if spelling or pronunciation is correct)at Massage Envy in Charleston. I went in feeling sore in some areas and left feeling physically amazing. Her technique is outstanding.
As usual, Jenny provided me with an excellent massage. She always attempts to discover your needs and if she finds an area that requires more attention she suggests you allow her to devote more time there. I always leave refreshed and very thankful that my wife referred me to Jenny.