Terrible gym like many others I canceled my membership handed a letter directly to the owner, still getting charged multiple months after. Do not go to this gym it is a dishonest place. I will be reporting them to the RI Attorney general i Hope everyone with a similar experience does as well.
August 2024
If I could leave ZERO stars I would. Like EVERYONE ELSE in these reviews I have cancelled my membership MONTHS AGO & continue to keep getting charged. I have left more than 20 messages with staff because owner is never available and I never hear back from anyone. After speaking with one of the HONEST STAFF of the gym they said it happens ALL THE TIME & the gym owner NEVER CANCELS ANYONE, EVERY CANCELLATION IS LIKE THIS & THE OWNER HAS IT SO THAT SHE IS THE ONLY ONE WHO CAN CANCEL OR REFUND ANYONE .. They are holding all of their members hostage for money.. i am looking into a CLASS ACTION lawsuit and will be contacting all the people that were wronged. The... read full review
May 2024
This place is ridiculous. Trying to cancel a gym membership and this place is a nightmare. Should have acknowledged the rest of the reviews and realized that, but I gave the benefit of the doubt. If you want to be charged several more times despite not being there, go for it. Try calling and you get through 30% of the time. As a business model if you see people are not having a good experience on something changing it would often lead to more success.
Terrible gym like many others I canceled my membership handed a letter directly to the owner, still getting charged multiple months after. Do not go to this gym it is a dishonest place. I will be reporting them to the RI Attorney general i Hope everyone with a similar experience does as well.
If I could leave ZERO stars I would. Like EVERYONE ELSE in these reviews I have cancelled my membership MONTHS AGO & continue to keep getting charged. I have left more than 20 messages with staff because owner is never available and I never hear back from anyone. After speaking with one of the HONEST STAFF of the gym they said it happens ALL THE TIME & the gym owner NEVER CANCELS ANYONE, EVERY CANCELLATION IS LIKE THIS & THE OWNER HAS IT SO THAT SHE IS THE ONLY ONE WHO CAN CANCEL OR REFUND ANYONE .. They are holding all of their members hostage for money.. i am looking into a CLASS ACTION lawsuit and will be contacting all the people that were wronged. The... read full review
This place is ridiculous. Trying to cancel a gym membership and this place is a nightmare. Should have acknowledged the rest of the reviews and realized that, but I gave the benefit of the doubt. If you want to be charged several more times despite not being there, go for it. Try calling and you get through 30% of the time.
As a business model if you see people are not having a good experience on something changing it would often lead to more success.