Reviews for Marco Technologies
Add your commentFrom Marco Technologies
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.9/5Marco Technologies
11 Powder Hill Rd, Lincoln
Directions Call Website Suggest an Edit
BEWARE! We leased 2 printers from this company and we've now been without ink for 3 months!! Now they won't even return our calls or respond to our emails. I will never do business with this company again!!
I give this review not because of the quality of the copier, which I truly like, but for the lack of service. After receiving my machine I placed over a dozen calls and sent emails seeking to upgrade the machine. Not one call back. The only time I received calls was from meter reading. I did receive an email after a expressed dislike for the lack of return calls and was informed that it was being forwarded and someone would call me back. That was 3 months ago.
They did offer us a great deal on a copier with a service contract. Their technicians are also great people to deal with. Their service dispatch stinks like nothing else. It takes several days just to get a tech to come out. Messages do not get returned, and promised calls never happen. I have to hound the guy for work to be done. We print in bursts and it costs us a lot of money to be down. I will not be doing another contract with them.