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Reviews for Diamond Hill Animal Clinic: Sheldon Heather DVM
Add your commentDiamond Hill Animal Clinic: Sheldon Heather DVM
35 Pine Swamp Rd, Cumberland
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35 Pine Swamp Rd, Cumberland
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very disappointed in the recent requests for our new rescue dog that we wanted to have a wellness check on. we have been customers for more than 25 years and could not believe how we were treated. well after all the Covid outbreaks, January new variants and relaxing of all mask mandates and other businesses opening to their customers, you did not allow us any exceptions to come in with our dog. We told you he was a flight risk, had spent 2 months in a shelter and we needed to be with him, your response was to drop him between the doors. A basic too bad, this is our policy and you are free to go elsewhere. Never in my life have we had such bad customer service from an... read full review
I was away on vacation my daughter called and they wouldn’t see him. She took him to Ocean state where he later died.
nope horrible.. they tried to say i abused there staff n that my cat will no longer be client there rite before her rabies apt.. n when I asked why they won't see her anymore they just hung up.. I had to have my sister call n fond out why they told her cuz I abused there staff and I never did very very unprofessional I also reported them to better business bureau its sad..