Lot of product but the staff wants to constantly upsell. Even if it is just additional warranty. Purchased a television and spent a week waiting for it, only to have it show up with the box open. Geek squad appointment changed to a time we were not available and very little support to accommodate
December 2025
I have been a longtime client at Best Buy/Geek Squad, and Brian has consistently made my experience top-tier. He is extremely knowledgeable and always goes above and beyond to help his clients and ensure they receive the best possible customer experience. I couldn’t recommend him more! :)
December 2025
If you want household electronics and general gadgets, solid store. If you're looking for video games, awful store.
I used to shop here for movies and TV series until they stopped selling them. I kept buying games here until I moved away. I went recently and checked out their video game selection and firstly it's a terribly small selection and secondly it's priced higher than physical and online competitors. I saw games being priced $20-$30 more than other stores (i.e. GTA Trilogy on Switch for $69.99 versus $29.99 at EB Games and on Amazon).
Also got approached by an apparent staff member who had no Best Buy or Geek... read full review
Lot of product but the staff wants to constantly upsell. Even if it is just additional warranty.
Purchased a television and spent a week waiting for it, only to have it show up with the box open.
Geek squad appointment changed to a time we were not available and very little support to accommodate
I have been a longtime client at Best Buy/Geek Squad, and Brian has consistently made my experience top-tier. He is extremely knowledgeable and always goes above and beyond to help his clients and ensure they receive the best possible customer experience. I couldn’t recommend him more! :)
If you want household electronics and general gadgets, solid store. If you're looking for video games, awful store.
I used to shop here for movies and TV series until they stopped selling them. I kept buying games here until I moved away. I went recently and checked out their video game selection and firstly it's a terribly small selection and secondly it's priced higher than physical and online competitors. I saw games being priced $20-$30 more than other stores (i.e. GTA Trilogy on Switch for $69.99 versus $29.99 at EB Games and on Amazon).
Also got approached by an apparent staff member who had no Best Buy or Geek... read full review