Called them for a repair. Super fast service, reasonable prices. The tech Ali came was courteous, and just overall a nice guy. Took the time to explain what he was doing and answered my probing questions (I like to understand things). While I won't even try to do what he is doing, I got clear enough understanding to see he is knowledge about HVAC units and has experience. I will definitely call them again for repairs or HVAC replacement when the time comes. I recommend Metro Sud Gaz!
Roger Roy
May 2024
What exceptional serviceFrom beginning to end
Pierre-Philippe Trépanier
Jan 2024
Emergency service call with a specialist who helped me resolve my problem without having to travel. Wow!
Chantal Lafrance
Dec 2023
A superb team even the after-sales service is incredible!
So Bel La
Aug 2023
Once again, great service from Métro Sud Gaz Naturel Inc! Louise the dispatcher gave incredible service in finding a solution to my water heater problem and Dominic quickly answered the call and resolved the situation. Patient, courteous, responsive, efficient and professional people. Thank you so much!
Carolyn Emond
Jul 2023
We have been with them for 7 years. Always good service. This is even more true since yesterday. In April2023 we made the jump to dual energy in June we noticed that the air conditioning did not provide what we asked for. After calling for service we discovered that there was a problem and we were told to close everything. After 4 days of extreme heat and an average of 28 in the house, I learned that we would have another 6 days before we came. So 10 days with 28 degrees in the house. I was completely discouraged with an asthmatic child and not sleeping well. I asked Mohamed if he had a cancellation or a little thought gap for us. On the 5th day of not having air conditioning he came. He had created a small hole. BIG THANK YOU MOHAMED!!!!! ?
francois girard
Jun 2023
Great service from Mohamed the refrigeration engineer for a defective heat pump. Very professional and attentive to detail to ensure the customer is satisfied. I highly recommend Metro Sud natural gas!Services: Install AC
danielle st-pierre
Jun 2023
Thanks to Métro Sud Gaz Naturel!We changed our furnace last year with them and very recently two weeks ago our heat pump for air conditioning we received 5 star service!Thank you to Mohammed Tito's team as well as another technician for the installation carried out in accordance with the rules of the art and completely clean!I love my new smart thermostat!Thanks again !Danielle St-Pierre
François St-Arnaud
Jun 2023
Gas water heater breakdown this weekend. Quick response from Métro Sud and new water heater installed on Monday. Thank you for the fast service!
Alexandre de Melo
Extremely disrespectful technician
Raymond Chiu
Called them for a repair. Super fast service, reasonable prices. The tech Ali came was courteous, and just overall a nice guy. Took the time to explain what he was doing and answered my probing questions (I like to understand things). While I won't even try to do what he is doing, I got clear enough understanding to see he is knowledge about HVAC units and has experience. I will definitely call them again for repairs or HVAC replacement when the time comes.
I recommend Metro Sud Gaz!
Roger Roy
What exceptional serviceFrom beginning to end
Pierre-Philippe Trépanier
Emergency service call with a specialist who helped me resolve my problem without having to travel. Wow!
Chantal Lafrance
A superb team even the after-sales service is incredible!
So Bel La
Once again, great service from Métro Sud Gaz Naturel Inc! Louise the dispatcher gave incredible service in finding a solution to my water heater problem and Dominic quickly answered the call and resolved the situation. Patient, courteous, responsive, efficient and professional people. Thank you so much!
Carolyn Emond
We have been with them for 7 years. Always good service. This is even more true since yesterday. In April2023 we made the jump to dual energy in June we noticed that the air conditioning did not provide what we asked for. After calling for service we discovered that there was a problem and we were told to close everything. After 4 days of extreme heat and an average of 28 in the house, I learned that we would have another 6 days before we came. So 10 days with 28 degrees in the house. I was completely discouraged with an asthmatic child and not sleeping well. I asked Mohamed if he had a cancellation or a little thought gap for us. On the 5th day of not having air conditioning he came. He had created a small hole. BIG THANK YOU MOHAMED!!!!! ?
francois girard
Great service from Mohamed the refrigeration engineer for a defective heat pump. Very professional and attentive to detail to ensure the customer is satisfied. I highly recommend Metro Sud natural gas!Services: Install AC
danielle st-pierre
Thanks to Métro Sud Gaz Naturel!We changed our furnace last year with them and very recently two weeks ago our heat pump for air conditioning we received 5 star service!Thank you to Mohammed Tito's team as well as another technician for the installation carried out in accordance with the rules of the art and completely clean!I love my new smart thermostat!Thanks again !Danielle St-Pierre
François St-Arnaud
Gas water heater breakdown this weekend. Quick response from Métro Sud and new water heater installed on Monday. Thank you for the fast service!