My furnace stopped working late tonight and it’s 20 degrees outside. ? Not only was Marc the only one to call me back out of the many emergency HVAC companies I tried to call, but he tried to help me see if I could solve it myself first before paying for emergency services. Then he dispatched someone who was quick, knowledgeable, and efficient. Both men were very kind. I have had them help with plumbing issues before but now I know I can rely on them for this too! Thank you so so much!
June 2025
This by far was the best service experience I have ever had! John came out and checked out the situation with our AC. They were scheduled to come on a Wednesday and much to my surprise John called me Tuesday and asked if I was going to be home and said that they were going to come and get started on tearing the old unit out. So Charlie and Ben came and got everything removed, then they came back early Wednesday morning and put all the new things back in. They were very friendly and helpful, they answered all of my questions and didn't treat me like I was a pain in the rear or like I'm a dumb girl. I highly, highly recommend McKean for all of your HVAC needs... read full review
January 2025
The staff is very helpful and knowledgeable about the products they sell. I really appreciate the patience the gentleman at the counter had with me when I was trying to figure out the correct parts that I needed. I highly recommend this business.
My furnace stopped working late tonight and it’s 20 degrees outside. ? Not only was Marc the only one to call me back out of the many emergency HVAC companies I tried to call, but he tried to help me see if I could solve it myself first before paying for emergency services. Then he dispatched someone who was quick, knowledgeable, and efficient. Both men were very kind. I have had them help with plumbing issues before but now I know I can rely on them for this too! Thank you so so much!
This by far was the best service experience I have ever had! John came out and checked out the situation with our AC. They were scheduled to come on a Wednesday and much to my surprise John called me Tuesday and asked if I was going to be home and said that they were going to come and get started on tearing the old unit out. So Charlie and Ben came and got everything removed, then they came back early Wednesday morning and put all the new things back in. They were very friendly and helpful, they answered all of my questions and didn't treat me like I was a pain in the rear or like I'm a dumb girl. I highly, highly recommend McKean for all of your HVAC needs... read full review
The staff is very helpful and knowledgeable about the products they sell. I really appreciate the patience the gentleman at the counter had with me when I was trying to figure out the correct parts that I needed. I highly recommend this business.