First time going to Banfield, inside Pet Smart in Plymouth Meeting. Spoke with Emma to make appointment. She was super friendly and helpful! Rose helped us at the store, also very sweet and nice to myself and my dog. My dog needed to see the vet before getting his rabies vaccine. He was given a quick look over and they provided me with advice on any issues. The Veterinarian briefly spoke with me after the check up- she was nice. I would definitely consider going to Banfeild again, but might choose the main hospital. You can find a free first visit coupon online! Thank you Rose!
Mar 2024
They remember my dog every visit and do a great job working with her as she is super shy
Apr 2022
The Yelp reviews here are mostly pretty old. I have only been a customer since September 2022 but I have been very satisfied. My puppy was seen here for his first puppy visit because our vet of 30Years was not returning phone calls during covid. He's a wonderful vet but my frustration at not being able to reach anyone at his office was maddening and upsetting. Almost all vets were jammed up and short handed during covid so I forgive him but ignoring my dog's health issues is just not acceptable to me after 30 years . The Banfield vets are organized. You don't get the same vet for each visit but if the 3 we have seen all were nice, attentive, patient with my questions. Our dog was neutered here and they did an excellent job with zero issues. As a side note, I could not get any groomer to return my calls or schedule grooming but I got my dog into the Petsmart groomer and they did a very nice job for a reasonable price. I had been scared to use them in the past due to terrible reviews but things seem to have improved.
First time going to Banfield, inside Pet Smart in Plymouth Meeting. Spoke with Emma to make appointment. She was super friendly and helpful!
Rose helped us at the store, also very sweet and nice to myself and my dog. My dog needed to see the vet before getting his rabies vaccine. He was given a quick look over and they provided me with advice on any issues. The Veterinarian briefly spoke with me after the check up- she was nice.
I would definitely consider going to Banfeild again, but might choose the main hospital. You can find a free first visit coupon online! Thank you Rose!
They remember my dog every visit and do a great job working with her as she is super shy
The Yelp reviews here are mostly pretty old. I have only been a customer since September 2022 but I have been very satisfied. My puppy was seen here for his first puppy visit because our vet of 30Years was not returning phone calls during covid. He's a wonderful vet but my frustration at not being able to reach anyone at his office was maddening and upsetting. Almost all vets were jammed up and short handed during covid so I forgive him but ignoring my dog's health issues is just not acceptable to me after 30 years . The Banfield vets are organized. You don't get the same vet for each visit but if the 3 we have seen all were nice, attentive, patient with my questions. Our dog was neutered here and they did an excellent job with zero issues. As a side note, I could not get any groomer to return my calls or schedule grooming but I got my dog into the Petsmart groomer and they did a very nice job for a reasonable price. I had been scared to use them in the past due to terrible reviews but things seem to have improved.