Reviews for ECS Comfort Heating & Cooling
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ECS Comfort Heating & Cooling
33 E Main St, Palmyra
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We have been very pleased with ECS. The staff was very courteous and friendly when installing our heat pumps and in trips back since then. We have one three ton unit, and two smaller ductless units. We had some work done but the parts were covered under warranty and the machines are running well at this time. I'm especially impressed by Andy Sattazahn, our original contact person, who still is extremely helpful for us, answering various heating questions,years after this installation has already been finished. He continues to be pleasant, return our calls, and be very patient while considering and answering our questions.
We needed to replace both our heating system and water heater in the same week. First call to ECS was on Tuesday. New heating system was insalled on Thursday with the water heater installed on Friday. In the dead of winter, you cannot ask for more than that. The two techs, Jeff and Alex, were fantastic! They were friendly, thorough, and knew what they were doing. No mess was left behind, and the new equipment is performing beautifully.Whenever I call in to request service, Shannon is always very friendly and accommodating. Andy was a great help as well getting things moving along. Overall, great team! Highly recommend.
Guy(his name) came out to my house from here to see about running a new propane line. Helped me with a few other things as well that needed emergency fixing. He is great to work with and definitely would recommend to anyone for HVAC, gas services!