Good Hope Animal Hospital: Berlin Katie DVM

If I could have given a negative 10 I would have. They have been my vet since 2010. They sold to a corporation & doubled rates. My dog has been treated there many times for stomach problems that take meds, shots & special diet to get well. Sunday she got sick & spit up Monday. I called at 9am when they opened & was told they couldn't see her until Tues & I made appointment. They told be to cancel if she doesn't throw up any more, so I did. They have treated her for over 6 years with this stomach problem. They NEVER TOLD ME TO CANCEL KNOWING HER HISTORY!! Today Thursday she threw up all kibble she had ate & was lethargic, I called and... read full review

Our cat was misdiagnosed by a former veterinarian at Good Hope and the specialist that he sent us to see. The cat had a diagnosis of Gastric lymphoma and everyone was very empathetic and kind but suggested Palliative care with prednisone and an appetite stimulant. My sister who is very disabled and has not been in the office, was devastated. I had gifted her the cat to help her with depression and for companionship. I felt terrible because the cat was only 4 yrs old. Anyway after paying over a thousand dollars for the testing and being faced with the possibility of two major surgeries followed by chemotherapy, my sister called Good Hope for an opinion. Her veterinarian... read full review

I love the people there and have no complaint about the treatment me or my pet received. Everyone was kind and professional. If based on that alone, this review would be 5 stars. My problem is that it cost nearly $800 for bloodwork, a couple of x-rays, the exam and antibiotics. That's nearly a month of living expenses for me, including pet food. I'm on a fixed income. My pet is a great source of comfort to me. But I can't afford to take care of her and that's sad. When did owning a pet become a luxury?