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Reviews for Finish Line (located inside Macy's)
Add your commentFinish Line (located inside Macy's)
680 W Dekalb Pike, King of Prussia
Directions Call Website Suggest an Edit680 W Dekalb Pike, King of Prussia
Directions Call Website Suggest an Edit680 W Dekalb Pike, King of Prussia, PA19406
(610) 337-9350
I don't often go to the mall but I wanted to buy some flatware for a Christmas present and Macy's seemed like a good option. Found the cooking section as I entered which seemed promising, but no flatware and I didn't see anything nearby. Wandered around for 5 minutes until I found a sales associate. She spoke next to zero English. I asked her where the flatware was and she looked blank. Table settings? Knives forks and spoons? Ah, knives, she pointed me to the cutlery. The other customer next to me was trying too, but she just did not understand. No other sales associate in sight and I did not feel like searching the entire store, which is huge. Finally... read full review
Good selection of some deeply discounted fashionable items in extended sizes. Great for building a wardrobe. But the customer service is deplorable. They are chronically understaffed and will sit with a long / complex transaction while the line builds (I abandoned an order after waiting nearly 20 minutes for the single clerk to help a customer open a credit card. Glad he got helped but wishing the clerk was more attentive to signal for help and clear the massive queue that was forming).
Definitely ask for Walter Tinney if you are shopping for a mattress at Macy's King of Prussia. This is my second mattress purchase with Walter's assistance, and both times he was able to answer all my questions and make helpful suggestions. He is extremely knowledgeable about all the products, the prices, and the best time to purchase when items are on sale. Ask him a question, and of course he knows the answers. He is very patient, even when there are several people needing his assistance at the same time. All sales associates should be so dedicated and reliable. Thank you Walter.