Hand and Stone Massage and Facial Spa

Hand and Stone Massage and Facial Spa in Easton, PA offers professional spa services, including various massage types by licensed therapists, facials by estheticians, and spa enhancements. The facility has a pleasing and relaxing aesthetic, and they use fragrance-free products. Customers can visit seven days a week, and they accept appointments and walk-ins. They also offer a membership program with savings and rewards. One customer appreciated the personalized service received from Denisse, who built a perfect session based on their preferences and helped select products to take home. Another customer had a great experience using a gift card, praising the masseur's communication and concern listening. However, there have been issues with appointment cancellations and customer service follow-up. Despite this, the masseur Alaina received high praise for her services. Improving customer relations and service is suggested for overall satisfaction.