The hours are terrible. Closes at 7 PM. It’s like they don’t want you to come after work. They need to stay open until 10 PM. Hire more people.
BIG BIRDS BIG PROBLEMS
Aug 2025
I'm happy to see this place close and I hope thare franchise fails completely
John Koprivsek
Jul 2025
LAF is closing this location so that they can open up a bougie Club Studio branded site and gouge their customer base for pointless amenities and trendy classes.
Earl Albone
Jul 2025
Beware. Consider your membership a lifetime membership when you sign up. I have tried to cancel a monthly membership that my son had for months and months now. Always get told, “You’ll need to speak to a manager and they are only here at this club 10 min every 6 months between the hours of 2 and 3 pm.”. Or, “Unfortunately, we have no manager that covers this club, they are only located at our XXX club.” - which is like 50 miles away. No huge issues with the club, was a member for years, but the cancellation policy is absurd.
Vishnu Govindu
Jul 2025
Gym and staff are good but the equipments they have are very old and thread mills they have are all broken and my shoe got teared because of that and I did report but no response from any
Su Mangal
Jul 2025
I’m fed-up and frustrated. DO NOT COME HERE UNLESS YOU WANT TO BE TREATED POORLY. I think everyone deserves respect and dignity!
On Saturday, June 28th, my husband, son, and I visited this location having membership, with my son and husband being guests under my name. I passed through the desk, when suddenly, Jacob, an employee introducing himself as the manager (he was not the manager by the way) came and HUMILIATED us, not allowing my husband or son to enter and speaking in a very rude tone. Ultimately, he said my husband and my son could not enter??
The day prior, I had been to LA fitness, and checked with the REAL manager of the location, Nick, who assured me both my son and husband would be able to use the facilities with my presence.
I told Jacob that I needed to speak to Nick as Nick was aware of our circumstances and conversation. I was informed Nick was on vacation and would be back after July 4th. From the front desk itself, my family and I had to return back home. I don't understand why everyone is not on the same page and what the value of the manager's words are.
I was planning to have a simple workout for the weekend, but instead, I was humiliated by someone who lied about their position, claiming they were the location manager. He was incredibly rude about his “authority” and showed a lot of attitude as well. This is NOT THE CUSTOMER SERVICE ANYONE DESERVES especially when they come with the family. Thus, not a family-friendly location at all.
King Rathod
Jun 2025
If I could give this place zero stars, I would. When I signed up at LA Fitness in Collegeville, no one mentioned the annual fee that gets charged just two weeks after starting the membership. It's buried in tiny fine print that you’d never notice unless someone pointed it out—which they conveniently don’t. It feels incredibly misleading and dishonest.
The only positive thing I can say is that the front desk lady is really nice—she was friendly and welcoming, but unfortunately that doesn’t make up for the shady business practices. Would not recommend.
John Weis
Jun 2025
Cycle classroom at 78degrees. AC never works and is a health hazard. Broken leg machine for weeks and have never upgraded equipment or facility flooring, etc.
R W
May 2025
It's been a few months at the Collegeville LA Fitness and it certainly is very pleasant. While some updating to the gym is needed, I will give 5 stars to the trainers especially Konrad and Michael B. Konrad is a great trainer. He strives to understand the client's needs and guide accordingly. Super pleasant and fun. He directed my warm-ups and stretches.
My fitness trainer is Michael B. He is awesome and directs my workouts to fit my specific to my needs. Great conversationalist and pleasant personality. I am always excited when my workout days with him come around. Michael is gradually making me stronger and leaner while we have loads of laughter :)
Rehana
Jacob Rodriguez
May 2025
I really like the staff and facilities!! I love playing volleyball on Thursdays here!!
Adam Odeh
The hours are terrible. Closes at 7 PM. It’s like they don’t want you to come after work. They need to stay open until 10 PM. Hire more people.
BIG BIRDS BIG PROBLEMS
I'm happy to see this place close and I hope thare franchise fails completely
John Koprivsek
LAF is closing this location so that they can open up a bougie Club Studio branded site and gouge their customer base for pointless amenities and trendy classes.
Earl Albone
Beware. Consider your membership a lifetime membership when you sign up. I have tried to cancel a monthly membership that my son had for months and months now. Always get told, “You’ll need to speak to a manager and they are only here at this club 10 min every 6 months between the hours of 2 and 3 pm.”. Or, “Unfortunately, we have no manager that covers this club, they are only located at our XXX club.” - which is like 50 miles away. No huge issues with the club, was a member for years, but the cancellation policy is absurd.
Vishnu Govindu
Gym and staff are good but the equipments they have are very old and thread mills they have are all broken and my shoe got teared because of that and I did report but no response from any
Su Mangal
I’m fed-up and frustrated. DO NOT COME HERE UNLESS YOU WANT TO BE TREATED POORLY. I think everyone deserves respect and dignity!
On Saturday, June 28th, my husband, son, and I visited this location having membership, with my son and husband being guests under my name. I passed through the desk, when suddenly, Jacob, an employee introducing himself as the manager (he was not the manager by the way) came and HUMILIATED us, not allowing my husband or son to enter and speaking in a very rude tone. Ultimately, he said my husband and my son could not enter??
The day prior, I had been to LA fitness, and checked with the REAL manager of the location, Nick, who assured me both my son and husband would be able to use the facilities with my presence.
I told Jacob that I needed to speak to Nick as Nick was aware of our circumstances and conversation. I was informed Nick was on vacation and would be back after July 4th. From the front desk itself, my family and I had to return back home. I don't understand why everyone is not on the same page and what the value of the manager's words are.
I was planning to have a simple workout for the weekend, but instead, I was humiliated by someone who lied about their position, claiming they were the location manager. He was incredibly rude about his “authority” and showed a lot of attitude as well. This is NOT THE CUSTOMER SERVICE ANYONE DESERVES especially when they come with the family. Thus, not a family-friendly location at all.
King Rathod
If I could give this place zero stars, I would. When I signed up at LA Fitness in Collegeville, no one mentioned the annual fee that gets charged just two weeks after starting the membership. It's buried in tiny fine print that you’d never notice unless someone pointed it out—which they conveniently don’t. It feels incredibly misleading and dishonest.
The only positive thing I can say is that the front desk lady is really nice—she was friendly and welcoming, but unfortunately that doesn’t make up for the shady business practices. Would not recommend.
John Weis
Cycle classroom at 78degrees. AC never works and is a health hazard. Broken leg machine for weeks and have never upgraded equipment or facility flooring, etc.
R W
It's been a few months at the Collegeville LA Fitness and it certainly is very pleasant. While some updating to the gym is needed, I will give 5 stars to the trainers especially Konrad and Michael B. Konrad is a great trainer. He strives to understand the client's needs and guide accordingly. Super pleasant and fun. He directed my warm-ups and stretches.
My fitness trainer is Michael B. He is awesome and directs my workouts to fit my specific to my needs. Great conversationalist and pleasant personality. I am always excited when my workout days with him come around. Michael is gradually making me stronger and leaner while we have loads of laughter :)
Rehana
Jacob Rodriguez
I really like the staff and facilities!! I love playing volleyball on Thursdays here!!