About Best Fiberglass Pools Corporation
Best Fiberglass Pools Corporation, known for its exceptional service and experience, has been installing in-ground pools for over 45 years. As a Latham Grand Dealer, the company offers a wide range of fiberglass pools and spas, utilizing the latest design and manufacturing techniques. Customers can visit their showroom in Bristol to explore the large selection of pools and Bullfrog Spas available for immediate installation upon permit approval. Clients consistently praise Best Fiberglass Pools for their commitment to client service and professionalism. Even before installation begins, the team demonstrates a dedication to addressing customer concerns, which helps alleviate any stress during the process. One customer expressed admiration for the staff's ability to navigate challenges with grace, reinforcing their confidence in the company. The Ordini guys are the absolute best. With such a big project, issues are going to arise, and whenever they did, Chuck and his team were thoughtful, responsive, and quick to come up with solutions. Most importantly, they don't forget about you once the pool goes in the ground. Chuck tells you become part of the Ordini family and he means what he says. They will always be there to help you with any issues. Our fiberglass pool was one of the best decisions our family has ever made. The whole process was effortless! Enjoyed meeting the Ordini guys and deciding on the right pool size for us. On the day of the pool arrival, Tyrone was great coordinating the digging, making sure the pool was accurately placed in the whole and stayed all day until the water was put in! The team of workers were very considerate and would highly recommend this pool company!! While the point of contact at Ordini's has been wonderful and the product is great, the installation process has been pretty upsetting. The jets in the spa haven't worked right since day one and its been over a month since install. The guys who came to dig and do the curtain drain around did not do it properly. The electrician recommended by the pool company has been a COMPLETE NIGHTMARE. DO NOT USE POWERLINE ELECTRIC!! Paul will show up long enough to get paid but he will leave you in a lurch and unbeknownst to us, also in a very dangerous situation where we had propane leaks from several locations. Materials were not right, not safe and not finished. We are lucky that we didn't blow our house up. And, worst part is, the pool company is aware of this unsafe track record and is still referring him. The concrete company they recommended said they could do all these things that really should not be done, were ridiculously priced and would have caused me even more problems. I was not told that once the curtain drain design is approved that it is what I was stuck with. Had I understood that what I was agreeing to wouldn't allow me to design the surround how I wanted, I would have done it differently. No one explained it or the fact that the pool with the integrated spa was not like a hot tub. Who knew there was a difference? It is very disappointing to spend so much of our hard earned money to make a dream come true only to be deeply aggravated and disappointed. Subcontractors who are recommended by you, the pool company should not be doing dangerous work that put your clients in jeopardy. Do better and take some responsibility. Stop referring these guys.
Wanted to wait a year before posting an honest review.
First off. Mike and Tyrone 💯👍 great guys and service technicians.
After putting down the deposit, it went kinda quiet and no communication. Changed my layout after signing without our knowledge or consent. I work in construction, you always have to get homeowners/customers signature with any and all changes. Espj was rough to deal with, hit my back sliding glass door with the excavator and cracked my sidewalk, tried denying but was on video. They fixed both.
The day of installation, Tyrone was there for the whole process, very courteous and professional, answering all our questions and concerns.
After...read full review
I beg to differ with the guy who has all the complaints! From the moment I walked in to their showroom and I was greeted so nicely I knew I was buying a pool there. The owner came over while we were with the salesperson. My second visit I met Hector who is on his game! And so very helpful with everything! Always available to take my call with every little question I had. Tyrone who supervised the installation and helped me decide the placement of the pool was wonderful. His crew never stopped! Hardworking guys! I’ll tell you. Then Mike that came out to help me with the filter and equipment! So very nice and knowledgeable. On top of that, the electrician they recommend,...read full review
Ordini's is the absolute best. With such a big project, issues are going to arise, and whenever they did, Chuck and his team were thoughtful, responsive, and quick to come up with solutions. Most importantly, they don't forget about you once the pool goes in the ground. Chuck tells you become part of the Ordini family and he means what he says. They will always be there to help you with any issues. Our fiberglass pool was one of the best decisions our family has ever made.