Eye Consultants of Pennsylvania

Jun 2023

The optometrist was excellent and provided a thorough exam. Ladies at the front desk were very kind/ friendly. Overall great experience...My issue is, I had an exam for both contacts and glasses. I have insurance that covers a good chunk of the exams, glasses, contacts. After my exam, I received a copy of my eyeglasses prescription and the contacts had to be ordered. They will be a trial pair and I will have to go back after wearing the lenses, etc.Not sure why I was charged $145 (supposedly for the contacts and follow up visit)? So I had to prepay for lenses that I might not be able to wear and won't have for several weeks, and the follow up appointment for 1 month after that?I'm not sure WHAT happened, but I feel they screwed up charges and now I'm out $145, have no glasses, no contacts, wasn't given my contact lens prescription- just have an eyeglass prescription to go back to find glasses?? Yeah, that's not right!I've NEVER prepaid for trial lenses, nor have I EVER had to pay for the follow up for contact lenses (and ive been wearing contacts for 30+ years)!?!If the lenses don't sit correctly in my eyes and are unusable, I paid for a prescription/ lenses that I won't even be able to use!?!I'll go back for the lenses in a few weeks and the appointment already paid for afterwards, but I won't go back again and based on this experience have already recommended 3 people not to go here (due to the weird payment issue)...VERY unsatisfied and feel like this place screwed me with the billing aspect!Very questionable that insurance covers the exam and I essentially had to pay for nothing in return!?!

Feb 2023

The staff are great but they close the office randomly. Not even the courtesy to put a sign on the door. Do business hours mean anything anymore? I've wasted 3 hours and $20 in gas trying to pick up a pair of glasses over the last two weeks but they're always closed while the website says they're open 9-5. I understand ____ happens and sometimes you gotta make do but at least put up a sign explaining when you expect to get back to your posted hours. On top of the premium you pay for professionally fitted glasses, having time and gas money wasted like this is unacceptable.

Feb 2023

Since the original owner sold the business to a woke liberal it went to shit! these libtards force you to wear a mask after 3 years . They refuse to treat you if you don't wear one . I decided after 25 years of being treated at the blandon office it's time to find another doctor and staff that dont have green or yellow or blue hair and look like . Go woke go broke!