Couldn’t be happier with the quick -friendly response! Talked to John who put me in touch with Jay and got a response immediately! Was the best customer service I’ve had in a long time from anyone!!
April 2024
My first time doing my taxes on my own and I made a simple mistake that cost me a few hundred dollars. I called in to ask if it was fixable and if there was anything I could do before the payment went through. They explained what they would need to correct it and walked me through the error I made so I know what not to do next year. I was so nervous to call but I'm glad I did, she was very nice and didn't make me feel bad for trying my best but doing it wrong.
April 2024
Dreama was absolutely wonderful and super helpful. I'm slight autistic so these things are very difficult for me but she was very deft and helpful with turning in my taxes. This made a very stressful situation for me into a pleasant one. Thanks again!
Couldn’t be happier with the quick -friendly response! Talked to John who put me in touch with Jay and got a response immediately! Was the best customer service I’ve had in a long time from anyone!!
My first time doing my taxes on my own and I made a simple mistake that cost me a few hundred dollars. I called in to ask if it was fixable and if there was anything I could do before the payment went through. They explained what they would need to correct it and walked me through the error I made so I know what not to do next year. I was so nervous to call but I'm glad I did, she was very nice and didn't make me feel bad for trying my best but doing it wrong.
Dreama was absolutely wonderful and super helpful. I'm slight autistic so these things are very difficult for me but she was very deft and helpful with turning in my taxes. This made a very stressful situation for me into a pleasant one. Thanks again!