Reviews for City View Funeral Home and Cemetery
Write a reviewFrom City View Funeral Home and Cemetery
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.2/5City View Funeral Home and Cemetery
390 Hoyt St S, Salem
Directions Call Website Pricelist Suggest an Edit
City View Funeral Home provided compassionate and professional care during a difficult time. The staff was supportive, attentive to our needs, and handled everything with sensitivity and respect. The service was beautiful and well-organized, making the process much easier for our family. Highly recommend for their kindness and efficiency.
I'be paid to have two headstones cleaned at CityView. I paid to move my father's casket into our big 3-4 family plot. I paid to have my mom buried in that plot with my Dad. I paid for a very nice, large, upright headstone with lily pads & swans on it for my mom & dad. I just called because my husband & I are in our seventies & it's getting hard to walk all over the place trying to find these two headstones down the hill from my big family plot. We are driving down from Central WA on Saturday, Feb 18. Five-six hour drive. I was told thsmese two graves were in section M, near the corner. "What corner, I asked? The corner where the main road runs down the hill? Can you be more specific? You must have that information there if I've paid you to clean the headstones." The answer: "We have lots of roads & corners...down the hill, NW corner." I lost our grave map when we moved a few years ago. If they'd given that to me before, can't they do that again? Can't they look it up? If they've cleaned the headstones, surely they know the exact location? I was told to get there before 5 pm & they'd give me a piece of paper... if we're delayed due to weathe, they'll leave it outside. Can't you just scan whatever is in the paper & email it now? How about a picture & you can text it to me & I'll enlarge it.At this point, two stars is generous.I'm so disgusted. These graves are for a young teenage girl, my mom's only sibling, who died from pneumonia because the penicillin went to the troops in WWII. The other grave is for my mom's mom who died of diabetes after the war--insulin was hard to come by.City View, you are dealing with memories of loved one, you are entrusted with their memories & the gravesites & headstones that honor them. This isn't Walmart or Target or McDonald's. Shame on you!Just talked to Kevin at a different phone number. He is the person I've always dealt with & he is very kind & accommodating. So I will redo with five stars if I can figure it out & if I cannot, just call 503-363-8652 to get help. Kevin is great. This other person at 971-239-1853 just couldn't be bothered...Thank you, Kevin! You were there for me when mom died, I moved Dad, I bought their beautiful headstone & you helped me get these other two headstones cleaned. I appreciate you very, very much...
Rick and City View are the Best! They have taken care of the final arrangements of both my grandparents and provided a lovely service and treated our entire family with love and respect.