Paid a retainer fee 9 months ago to handle amended return. I have had to call and email every week to find out whats going on. Sometimes will go MONTHS before ever hearing back from anyone there. I would not trust this place to handle any of my affairs going forward
AJ Amr
Oct 2023
My initial consult was ok. Then I was ghosted for 2 months with no response to phone call or emails. Ultimately my time and money was mostly wasted as I got few answers for the $275 consultation fee I paid.
Asher Winfield
May 2023
Spent $1250 for a married filing jointly + sole proprietor. Caught and corrected several obvious errors myself in the process. Reps were pushy, lacked empathy, and cost me an extra $6k in tax payments.
Veille A.
Nov 2022
They Came Through for me in a Time of Need, Jennifer Did a Great Job handling the account and was very professional and prompt.
Adam Bobek
Aug 2022
I flipping love the service that this organization has to offer. Heather Hua and Micelle Gardiner are amazing, no matter how you've managed to mess up your book-keeping they will take the time to help you, and suggest a better path forward. I highly recommend them, and this organization for your business/personal accounting needs!
Lori L.
May 2022
BEWARE. BEWARE. BEWARE. They charge almost $1,000 to do simple tax work and offer mediocre services. It's robbery! Go somewhere else. ANYWHERE else! I have friends and family throughout the US with multiple LLCs and they laughed when I told them how much I pay. This place is a complete joke.
Robin G.
Mar 2022
I stopped in for a quick, simple question regarding my w2 an ira. Was told "I won't answer that question and I can't talk to you until 4/18 after the tax filing deadline". I understand they are busy and can't help non clients but the tone of the response would not make me want to be a client!
PATTY MCKELVEY
Jul 2021
My experience was excellent. I had complicated returns for my family including an estate return. April Gutierrez was wonderful to work with during a difficult time. They are my "go to" tax service.
Daniel Doumani
Jan 2021
I scheduled a phone appointment with them, for this week. I probed them multiple times to ensure they were going to send an invite. Never got an invite and no one ever called me. If I can't trust them to schedule a consultation appointment how would I ever trust them to do my taxes??
Michael H.
Oct 2020
I have used this company several times and thought they were honest, until this year when I got a bill from 2017 from the IRSI was mislead about an electric vehicle and had three years of penalties I asked them to take some responsibility and never got a call back very upset
Earl T.
Paid a retainer fee 9 months ago to handle amended return. I have had to call and email every week to find out whats going on. Sometimes will go MONTHS before ever hearing back from anyone there. I would not trust this place to handle any of my affairs going forward
AJ Amr
My initial consult was ok. Then I was ghosted for 2 months with no response to phone call or emails. Ultimately my time and money was mostly wasted as I got few answers for the $275 consultation fee I paid.
Asher Winfield
Spent $1250 for a married filing jointly + sole proprietor. Caught and corrected several obvious errors myself in the process. Reps were pushy, lacked empathy, and cost me an extra $6k in tax payments.
Veille A.
They Came Through for me in a Time of Need, Jennifer Did a Great Job handling the account and was very professional and prompt.
Adam Bobek
I flipping love the service that this organization has to offer. Heather Hua and Micelle Gardiner are amazing, no matter how you've managed to mess up your book-keeping they will take the time to help you, and suggest a better path forward. I highly recommend them, and this organization for your business/personal accounting needs!
Lori L.
BEWARE. BEWARE. BEWARE. They charge almost $1,000 to do simple tax work and offer mediocre services. It's robbery! Go somewhere else. ANYWHERE else! I have friends and family throughout the US with multiple LLCs and they laughed when I told them how much I pay. This place is a complete joke.
Robin G.
I stopped in for a quick, simple question regarding my w2 an ira. Was told "I won't answer that question and I can't talk to you until 4/18 after the tax filing deadline". I understand they are busy and can't help non clients but the tone of the response would not make me want to be a client!
PATTY MCKELVEY
My experience was excellent. I had complicated returns for my family including an estate return. April Gutierrez was wonderful to work with during a difficult time. They are my "go to" tax service.
Daniel Doumani
I scheduled a phone appointment with them, for this week. I probed them multiple times to ensure they were going to send an invite. Never got an invite and no one ever called me. If I can't trust them to schedule a consultation appointment how would I ever trust them to do my taxes??
Michael H.
I have used this company several times and thought they were honest, until this year when I got a bill from 2017 from the IRSI was mislead about an electric vehicle and had three years of penalties I asked them to take some responsibility and never got a call back very upset