Very helpful all the way through the purchasing process. We got a great price on old stock carpet, but had specific requests that were met with service and helpfulness. Thank you Charles and to your team as well. We will be back.
June 2023
I recently had the pleasure of working with a fantastic team of flooring professionals who transformed the floors in my home. Their commitment to excellence, professionalism, and remarkable customer service left a lasting impression on me.What truly set this team apart was their exceptional follow-up and customer service. Throughout the project, they kept me well-informed about the progress, promptly addressed any concerns or questions I had, and ensured that I was completely satisfied with the outcome. Their level of communication and commitment to customer satisfaction was second to none.
February 2023
My wife and I recently moved from the east coast to take of my mom and since we are living with her we decided to do some cosmetic updating to the house. Since we spend so much time in Oregon City it made sense to stop by NW Flooring Outlet, and let me tell you it was the best decision yet. Angelique, Nancy and Charles are some of the nicest people you could meet, and extremely accomdating, and they listen to guide you through your project, Charles even called me while on vacation to discuss an installer concern, that people, is CUSTOMER SERVICE at its finest!! We ended up having them install Mohawk Carpet and padding, and also install laminate flooring that we had purchased... read full review
Very helpful all the way through the purchasing process. We got a great price on old stock carpet, but had specific requests that were met with service and helpfulness. Thank you Charles and to your team as well. We will be back.
I recently had the pleasure of working with a fantastic team of flooring professionals who transformed the floors in my home. Their commitment to excellence, professionalism, and remarkable customer service left a lasting impression on me.What truly set this team apart was their exceptional follow-up and customer service. Throughout the project, they kept me well-informed about the progress, promptly addressed any concerns or questions I had, and ensured that I was completely satisfied with the outcome. Their level of communication and commitment to customer satisfaction was second to none.
My wife and I recently moved from the east coast to take of my mom and since we are living with her we decided to do some cosmetic updating to the house. Since we spend so much time in Oregon City it made sense to stop by NW Flooring Outlet, and let me tell you it was the best decision yet. Angelique, Nancy and Charles are some of the nicest people you could meet, and extremely accomdating, and they listen to guide you through your project, Charles even called me while on vacation to discuss an installer concern, that people, is CUSTOMER SERVICE at its finest!! We ended up having them install Mohawk Carpet and padding, and also install laminate flooring that we had purchased... read full review