About Vision Essentials Optical Center | Kaiser Permanente Clackamas Eye Care
Vision Essentials Optical Center | Kaiser Permanente Clackamas Eye Care provides a comfortable and clean waiting area, with pleasant staff that accommodates customers' needs. The ophthalmologists are highly praised for their excellent care and attention to patients' comfort. The clinic's staff are also commended for their friendly, patient, and professional service, making it a great place to receive top-notch eye care. Customers have reported receiving courteous and explained care from the receptionist, medical assistant, and eye specialist. Michael Hawkins was described as wonderful, personable, and helpful in assisting a customer's special needs tween find the right glasses. The overall experience has been excellent, with procedures and plans of care thoroughly explained. On a busy day, the staff was solution-oriented, resourceful, and polite, providing a positive customer service experience.
Jen was such a tremendous help. She was so patient and helped me make adjustments to several pairs of frames and made sure I understood all of the features of my new lenses. She made a chore feel enjoyable!
When you walk in your greeted in a warm and friendly manner, offered a bottle of water and treated like they really are happy you are there. My eye doctor, Dr. Kuala, is knowledgeable, kind, helpful and explains the what and why nicely. She doesn't rush or act like I am an inconvenience. Love coming here! All the staff are very sweet and kind.
When my glasses frames separated while on a trip to Portland, Mariah saved the day. She skillfully repositioned the tiny fittings and gave helpful advice for returning to my home optician. I really appreciated her swift help.