I recently had a disappointing experience with Aladdin Carpet. I hired them to clean my wool rug, but unfortunately, the results were far from satisfactory.Firstly, it became apparent that the company didn't have the expertise in cleaning wool rugs. Wool requires delicate handling, and it seems they lacked the necessary knowledge and skills for this specific material.To make matters worse, after the cleaning, they rolled up the rug while it was still wet. This resulted in the development of mold, completely ruining the carpet. I was shocked and dismayed to find my once beautiful carpet in such a compromised state.This experience has left me extremely dissatisfied... read full review
August 2023
Sent in an area rug and got it back in the same state it left the house in. Vacuumed the rug for 1 hour and filled half a garbage bag with the dust. Wish I would have taken before and after photos.It seems they just forgot to touch the rug and thought to return it anyway. There were even small bits of dog toys that took 10 seconds to clean up still on the rug when we got it back. At least I got some wire, a tag, and a small hole in the corner of my rug.The only good thing I can say is they accommodated me very quickly when I told them I didn't have a car to take the rug in.
I recently had a disappointing experience with Aladdin Carpet. I hired them to clean my wool rug, but unfortunately, the results were far from satisfactory.Firstly, it became apparent that the company didn't have the expertise in cleaning wool rugs. Wool requires delicate handling, and it seems they lacked the necessary knowledge and skills for this specific material.To make matters worse, after the cleaning, they rolled up the rug while it was still wet. This resulted in the development of mold, completely ruining the carpet. I was shocked and dismayed to find my once beautiful carpet in such a compromised state.This experience has left me extremely dissatisfied... read full review
Sent in an area rug and got it back in the same state it left the house in. Vacuumed the rug for 1 hour and filled half a garbage bag with the dust. Wish I would have taken before and after photos.It seems they just forgot to touch the rug and thought to return it anyway. There were even small bits of dog toys that took 10 seconds to clean up still on the rug when we got it back. At least I got some wire, a tag, and a small hole in the corner of my rug.The only good thing I can say is they accommodated me very quickly when I told them I didn't have a car to take the rug in.
Keep it healthy, keep it clean!