0 stars……..I got my down coat back with stains remaining and shrunk to the next size. I asked for a refund and he started yelling uncontrollably and accusing me of attacking small business..Here is a pic of the stretched out filthy cuffs.I would definitely stay away please!!!!On my next review I will post a picture of the owners son yelling obscenities at me with his middle finger up ( on the sidewalk!)This was both shocking and disturbing for a family run business
March 2021
One of the best values for dry cleaning in Oakville! Cost is fair and customer service is good. Always ask if I need help carrying out my clothes. Would recommend!
March 2020
The worst customer service I’ve ever seen!! I got two of my husband’s white dress shirts dry cleaned. When I went to pick them up, there was a dirty spot on both shirts. I complained to the owner and he started to yell at me and kept saying ‘NO!!!’ He said they have a few levels of cleaning and I chose ‘regular’ so having dirty spots was fine. He also was yelling at me that my pick-up time was 1 pm and I showed up to the store at 4 pm (and supposedly an earlier time meant they rushed the clean and left it dirty). No one explained this to me when I dropped them off, and I’ve never heard of a dry cleaner where you make a set ‘appointment time’ to pick... read full review
0 stars……..I got my down coat back with stains remaining and shrunk to the next size. I asked for a refund and he started yelling uncontrollably and accusing me of attacking small business..Here is a pic of the stretched out filthy cuffs.I would definitely stay away please!!!!On my next review I will post a picture of the owners son yelling obscenities at me with his middle finger up ( on the sidewalk!)This was both shocking and disturbing for a family run business
One of the best values for dry cleaning in Oakville! Cost is fair and customer service is good. Always ask if I need help carrying out my clothes. Would recommend!
The worst customer service I’ve ever seen!! I got two of my husband’s white dress shirts dry cleaned. When I went to pick them up, there was a dirty spot on both shirts. I complained to the owner and he started to yell at me and kept saying ‘NO!!!’ He said they have a few levels of cleaning and I chose ‘regular’ so having dirty spots was fine. He also was yelling at me that my pick-up time was 1 pm and I showed up to the store at 4 pm (and supposedly an earlier time meant they rushed the clean and left it dirty). No one explained this to me when I dropped them off, and I’ve never heard of a dry cleaner where you make a set ‘appointment time’ to pick... read full review