About VCA Canada Willowdale Animal Hospital
The VCA Canada Willowdale Animal Hospital is dedicated to providing compassionate care for pets. The staff is known for their pleasant demeanor and welcoming attitude, making both pets and their owners feel comfortable. Dr. Mochi is recognized for her knowledge and patience, ensuring that all questions are answered. The team takes great care of pets, offering options for additional safety when needed. With an in-house pharmacy, the hospital conveniently serves the Toronto community. Customers praise the hospital's exceptional service. The vets take a keen interest in the pet's full history and offer all options, without any pressure or guilt to do extensive testing. They consider the best approach for the pet and their owners. Even in difficult situations, the staff has been amazing in supporting the customers. Customers highly recommend the VCA Canada Willowdale Animal Hospital for their attentive and compassionate care. The hospital's exceptional service is further highlighted by the recent reviews. Dr. Hung is praised for her amazing work with fearful dogs, taking extra time and providing treats to earn the pet's trust. The receptionists are described as friendly, and they go the extra mile by opening the door for customers arriving with their pets. Tina's thoughtfulness in preparing a small towel for a patient to lie on during the visit is noted as a kind and caring gesture. Customers express their satisfaction with the thorough exams, knowledgeable and friendly staff, and the convenient parking at the clinic.
I had a really great experience at this veterinary clinic. From the moment I walked in, the staff made me feel very welcome, which is something I don’t always experience at other clinics.
I especially want to give a shoutout to Lori at the front desk. She was incredibly kind and patient, and she took the time to explain everything clearly, especially all the details about my dog’s vaccinations and the next steps. I never felt rushed, and she made sure I understood everything, which I really appreciated.
Dr. James was also very kind and thorough. They carefully checked my dog and explained what was needed without rushing through the appointment. It felt...read full review
I brought in my cat Cosmo for a check-up that I adopted about a week ago. The staff were very helpful and friendly in handling him. Shoutout to Tina for fostering a calm environment and to James the Vet, for looking after Cosmo!
Dr Hung is amazing with my fearful dog! She booked us in for a double appointment so that she could take extra time with him and gave him lots of treats to earn his trust. Every time I visit this hospital the receptionists are so friendly and they open the door for me when they see me coming with my cat in the carrier. I’m very picky with where I take my fur-babies and would recommend this hospital to anyone who’s looking for a new vet.