These guys are absolutely the BEST! Very knowledgeable and professional, and their level of customer service is almost unheard of these days. My roof lost some shingles in a severe storm at the end of July. I contacted 3 companies and decided on Roof America. I received a text from the insurance adjuster saying they would only pay to replace the a portion of the roof, so I immediately contacted Roof America and provided the adjuster's contact info. Earn contacted the adjuster right away, and called me less than an hour later to let me know that the insurance company was going to pay for a brand new roof! I could contact either one of these gentlemen anytime I had... read full review
August 2024
Our experience with Roof America was beyond exceptional! We sustained roof, siding and gutter damage on our home due to a fallen tree. Unfortunately, our insurance company offered a small percentage of the actual repair costs with a take it or leave it attitude. Our adjuster proposed a partial "patch repair" which would have left us with unmatched shingles and siding, leaving not only an unsightly result but also loss of our remaining roof warranty. Left frustrated and vulnerable to a system we didn't understand, as well as frantic at the likelihood of losing substantial value to our home, we felt defenseless against the insurance company. We contacted... read full review
August 2024
Our experience with Roof America was beyond exceptional! We sustained roof, siding and gutter damage on our home due to a fallen tree. Unfortunately, our insurance company offered a small percentage of actual repair costs with a take it or leave it attitude. Our adjuster proposed a partial "patch repair" which would have left us with unmatched shingles and siding, leaving not only an unsightly result but also loss of remaining roof warranty. Left frustrated and vulnerable to a system we didn't understand, as well as frantic at the likelihood of losing substantial value in our home, we felt defenseless against the insurance company. We contacted Roof America... read full review
These guys are absolutely the BEST! Very knowledgeable and professional, and their level of customer service is almost unheard of these days. My roof lost some shingles in a severe storm at the end of July. I contacted 3 companies and decided on Roof America. I received a text from the insurance adjuster saying they would only pay to replace the a portion of the roof, so I immediately contacted Roof America and provided the adjuster's contact info. Earn contacted the adjuster right away, and called me less than an hour later to let me know that the insurance company was going to pay for a brand new roof! I could contact either one of these gentlemen anytime I had... read full review
Our experience with Roof America was beyond exceptional! We sustained roof, siding and gutter damage on our home due to a fallen tree. Unfortunately, our insurance company offered a small percentage of the actual repair costs with a take it or leave it attitude. Our adjuster proposed a partial "patch repair" which would have left us with unmatched shingles and siding, leaving not only an unsightly result but also loss of our remaining roof warranty. Left frustrated and vulnerable to a system we didn't understand, as well as frantic at the likelihood of losing substantial value to our home, we felt defenseless against the insurance company. We contacted... read full review
Our experience with Roof America was beyond exceptional! We sustained roof, siding and gutter damage on our home due to a fallen tree. Unfortunately, our insurance company offered a small percentage of actual repair costs with a take it or leave it attitude. Our adjuster proposed a partial "patch repair" which would have left us with unmatched shingles and siding, leaving not only an unsightly result but also loss of remaining roof warranty. Left frustrated and vulnerable to a system we didn't understand, as well as frantic at the likelihood of losing substantial value in our home, we felt defenseless against the insurance company. We contacted Roof America... read full review