Hunter Salmon took the video of my sewer line. However he didn’t do what he should have done. He emailed me the video and told me to send it to the city. He charged me $250.00. The city will not take the video from the homeowner, it had to come from the company that took it. The company is also supposed to mark the ground where the break is so they had to take another video and mark the ground. If it’s the responsibility of the city they will reimburse the company $200.for the video. So I feel I should be reimbursed since they will get 200 from the city. I feel they have lied to me and are cheating me. They say they have never had to send a video to the city!! The city says if they are a reputable company they know how it works and the city did know them. I can’t believe a company that’s been in business for13 years has never had to send a video to the city. If you don’t mind being cheated and lied to then this is your company. They also have Rooter Master.
S Gray
Aug 2025
I left a review with HomeServe, but I want to leave one here as well. I am absolutely pleased with the work that ASAP did with my main line replacement. They were timely, professional, organized, and courteous. Hunter diagnosed my issue and organized everything to get my sewer system back running smoothly, and saved me from disaster later. I would definitely recommend them to anyone! Thank you so much, ASAP! I'll see you guys again soon when it's time to put my fence back up 😁
Hollie
Jun 2025
Called The company for emergency sewage backing up in my bathroom. Technician called right away came out in about a 1/2 hour gave us an estimate. Dustin came back the next day and fix the sewage coming up into the bathroom. He is very knowledgeable. He knows his job very well. I hope he is recognized for his good and hard work. I am so grateful that he Did this in a timely matter. We were without a toilet and running water Thank you so much. Dustin is your man.
joe schmoe
May 2025
Very disappointed they completely dropped the ball! Even the head guy Dwayne promised he would get back with me and they've completely ignored me I called this place over 10 times to try to fix the problem and get someone out and just nothing.
Donna Morrin
May 2025
We had a sewer line back up in the evening after most plumbers were closed. Dustin came out in a major storm and had us up and running within 30 mins! ASAP will always be our call from now and on.
David Bowman
Apr 2025
We had a bad leak at the elbow of our drain for our kitchen sink. Michael was the man on the job and was very helpful and professional. He replaced some of the pipe including the elbow and even put in a clean out to make it easier to snake if it were to clog again at no additional cost. He even snaked the drain. I would recommend this company. They are great and do moneys worth work!
La
Mar 2025
Over the phone I was told $35 service fee to come out. They came out within two hours which was great. However, upon arrival the fee was $125 and not to mention that they literally did nothing and received $125. it’s absurd to charge someone $125 to stand and look at them for less than five minutes. Will not be doing service with this company ever again.
JEAN WITT
Nov 2024
Have had good experiences in the past with many projects with ASAP. They were prompt and experienced. That is until they sent a young plumber. Just wanted shower faucets replaced. Made a hole in the hallway in order that shower tile wouldn’t be disturbed. While installing new faucets he dropped fittings down into the wall. He then made a hole in the plaster to retrieve fittings. Discovered wall was deteriorated and had to remove tile to install then Installed the hot and cold faucets uneven. He tried to reinstall wall tile by trying to glue to a makeshift cardboard wall. I like the company if you don’t get this guy.
Erin Waggoner
Jun 2024
Have helped us with multiple properties and their response time has been amazing. Friendly office staff along with friendly skilled workers. Price have been very reasonable! They will continue to be my first call for plumbing emergencies.
Tamara D
Apr 2024
Always rapid service! They get the job done as quick as possible no matter what your plumbing issues are.
Donna O'Leary
Hunter Salmon took the video of my sewer line. However he didn’t do what he should have done. He emailed me the video and told me to send it to the city. He charged me $250.00. The city will not take the video from the homeowner, it had to come from the company that took it. The company is also supposed to mark the ground where the break is so they had to take another video and mark the ground. If it’s the responsibility of the city they will reimburse the company $200.for the video. So I feel I should be reimbursed since they will get 200 from the city. I feel they have lied to me and are cheating me. They say they have never had to send a video to the city!! The city says if they are a reputable company they know how it works and the city did know them. I can’t believe a company that’s been in business for13 years has never had to send a video to the city. If you don’t mind being cheated and lied to then this is your company. They also have Rooter Master.
S Gray
I left a review with HomeServe, but I want to leave one here as well. I am absolutely pleased with the work that ASAP did with my main line replacement. They were timely, professional, organized, and courteous. Hunter diagnosed my issue and organized everything to get my sewer system back running smoothly, and saved me from disaster later. I would definitely recommend them to anyone! Thank you so much, ASAP! I'll see you guys again soon when it's time to put my fence back up 😁
Hollie
Called
The company for emergency sewage backing up in my bathroom.
Technician called right away came out in about a 1/2 hour gave us an estimate. Dustin came back the next day and fix the sewage coming up into the bathroom. He is very knowledgeable. He knows his job very well. I hope he is recognized for his good and hard work.
I am so grateful that he Did this in a timely matter. We were without a toilet and running water Thank you so much. Dustin is your man.
joe schmoe
Very disappointed they completely dropped the ball! Even the head guy Dwayne promised he would get back with me and they've completely ignored me I called this place over 10 times to try to fix the problem and get someone out and just nothing.
Donna Morrin
We had a sewer line back up in the evening after most plumbers were closed. Dustin came out in a major storm and had us up and running within 30 mins! ASAP will always be our call from now and on.
David Bowman
We had a bad leak at the elbow of our drain for our kitchen sink. Michael was the man on the job and was very helpful and professional. He replaced some of the pipe including the elbow and even put in a clean out to make it easier to snake if it were to clog again at no additional cost. He even snaked the drain. I would recommend this company. They are great and do moneys worth work!
La
Over the phone I was told $35 service fee to come out. They came out within two hours which was great. However, upon arrival the fee was $125 and not to mention that they literally did nothing and received $125. it’s absurd to charge someone $125 to stand and look at them for less than five minutes. Will not be doing service with this company ever again.
JEAN WITT
Have had good experiences in the past with many projects with ASAP. They were prompt and experienced. That is until they sent a young plumber. Just wanted shower faucets replaced. Made a hole in the hallway in order that shower tile wouldn’t be disturbed. While installing new faucets he dropped fittings down into the wall. He then made a hole in the plaster to retrieve fittings. Discovered wall was deteriorated and had to remove tile to install then Installed the hot and cold faucets uneven. He tried to reinstall wall tile by trying to glue to a makeshift cardboard wall. I like the company if you don’t get this guy.
Erin Waggoner
Have helped us with multiple properties and their response time has been amazing. Friendly office staff along with friendly skilled workers. Price have been very reasonable! They will continue to be my first call for plumbing emergencies.
Tamara D
Always rapid service! They get the job done as quick as possible no matter what your plumbing issues are.