About Hand & Stone Massage and Facial Spa
Reviews for Hand & Stone Massage and Facial Spa
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 8AM - 8PM
Sunday: 10AM - 6PM
Hand & Stone Massage and Facial Spa in Strongsville, OH, is a luxury day spa offering a variety of services, including massage therapy and facial treatments. The spa is known for providing a relaxing and rejuvenating experience with customized treatments from licensed therapists and estheticians. The associates are very helpful and the atmosphere is very comfortable and welcoming. Many clients enjoy the diamond glow facials and find them to be amazing and highly recommendable. The staff truly cares about you and puts you first, going above and beyond to provide a wonderful experience. However, some visitors have reported issues with pricing and room size, noting that their experience may not have met expectations. Management has been responsive to concerns, addressing billing issues promptly. Overall, Hand & Stone aims to pamper its clients with quality services, creating an inviting atmosphere for relaxation.
I had such an amazing experience with Natalie from Strongsville! She spent nearly 30 minutes on the phone with us, patiently explaining every detail and helping us choose the absolute best plan. You can tell she genuinely cares and goes above and beyond to make sure everything is perfect.
She was incredibly kind, professional, and attentive—rare to find someone this dedicated. Honestly, she deserves a promotion and a raise for the level of service she provides!
Thank you, Natalie, for making everything so easy and stress-free. You’re the best! 💙
Have been a member for five years this month. I always look forward to my massage appointments. My massage therapist is excellent, intuitive just awesome at what she does! The front desk is wonderful at setting a beautiful welcoming tone.
My facial with Taylor was incredible and easily the best facial I have ever had. Her intake questions helped me meet all of my needs and her skills and technique were exceptional. I would rebook with her for every facial, it was so relaxing and therapeutic!