Employees are very knowledgeable and obviously have years of experience DIYing around the home. We have had some projects we weren't exactly sure how to execute. Went into Home Depot and the employees there pointed us in the right direction. They will open packages of screws to see if the fit is right for the piece we brought in. If you don't have the item, they will encourage you to buy several sizes and just return what doesn't work, even if the package is open. It's great, because you aren't risking buying the wrong ones and getting stuck with them.
January 2020
Given my desire to tackle any project, Home Depot is definitely one of my top three retail stops weekly. Good friendly people and a desire to help DIYers. Just had to call out exceptional service this week. Had a warranty issue with a major appliance and the extended warranty company balked on the required support. I stopped in to talk to the team at the Orange Road store and they agreed with my issue and helped me through through coverage and resolution. We were so thankful. Thank you Ashley for your support and for digging in to help and working with your manager John to help us. You guys are the best. Glad to be a loyal customer.
November 2019
I have been to many home depot store in various States and their customer service is always consistent. This location did not disappoint. The staffs are very friendly and super helpful. The staffs are also very knowledge in the area that they are working at. You can spend hours in Home Depot in getting ideas on home improvements or projects. We are thinking about renovating our home and we went to Home Depot on getting ideas on kitchen back splash and on blinds for the windows. The staffs there were extremely helpful on giving us ideas on how and what we needed to do to complete our projects. Home Depot is always a go to place for us when we are thinking about doing any... read full review
Employees are very knowledgeable and obviously have years of experience DIYing around the home. We have had some projects we weren't exactly sure how to execute. Went into Home Depot and the employees there pointed us in the right direction. They will open packages of screws to see if the fit is right for the piece we brought in. If you don't have the item, they will encourage you to buy several sizes and just return what doesn't work, even if the package is open. It's great, because you aren't risking buying the wrong ones and getting stuck with them.
Given my desire to tackle any project, Home Depot is definitely one of my top three retail stops weekly. Good friendly people and a desire to help DIYers. Just had to call out exceptional service this week. Had a warranty issue with a major appliance and the extended warranty company balked on the required support. I stopped in to talk to the team at the Orange Road store and they agreed with my issue and helped me through through coverage and resolution. We were so thankful. Thank you Ashley for your support and for digging in to help and working with your manager John to help us. You guys are the best. Glad to be a loyal customer.
I have been to many home depot store in various States and their customer service is always consistent. This location did not disappoint. The staffs are very friendly and super helpful. The staffs are also very knowledge in the area that they are working at. You can spend hours in Home Depot in getting ideas on home improvements or projects. We are thinking about renovating our home and we went to Home Depot on getting ideas on kitchen back splash and on blinds for the windows. The staffs there were extremely helpful on giving us ideas on how and what we needed to do to complete our projects. Home Depot is always a go to place for us when we are thinking about doing any... read full review