Reviews

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  • Victoria Flynn
    Oct 2025

    I am new to the state and needed a pcp for my 4 month old getting rsv vaccine asap. The lady that answered the phone was super sweet and helped me get set up for my appointment the very next day. So far so good for me.

  • Buddy Byers
    Feb 2023

    Love the Dr.s but the front staff is awful, except Susie ? we love Susie. But Jody is nasty, she has been nasty for years! If you hate your job, work somewhere else. Its so depressing walking in that place these days.

  • Amber Hill
    Jan 2022

    This place is AMAZING! The girls at the front is friendly and helpful. They seem to be doing their best during this horrible pandemic. The doctors are great!

  • A
    Sep 2020

    Guest showed up and had enough of a fever that the staff member took it twice. The front desk staff allowed her to come in and stay in the waiting room.

  • Adam
    Sep 2020

    Guest showed up and had enough of a fever that the staff member took it twice. The front desk staff allowed her to come in and stay in the waiting room.

  • Mary Jane
    Jul 2020

    If I could leave a 0 I would. DO NOT TRUST THEM WITH YOUR CHILDREN!!!

  • Heather Ientile
    May 2020

    Doctors themselves are great. But the staff is rude. No on ever answers the phone or returns calls. If you do somehow managed to get an appointment be prepared to wait a long time for the doctor to come into the room. Waited over an hour for several appointments.

  • Anne Radney
    May 2020

    I love my doctor, but the ladies at the reception are unacceptable. And don't even try to call, all you get are the answering machines, you leave a message, they never call back. In fact I pointed that out to them last them I went there in person, they denied and said they had been there, and it must be the phone system. I think the physicians need to know what is going on there, and I am certainly telling my doctor the next time, actually in two weeks at my next appointment.

  • Buckeye Karate
    May 2020

    Don't expect anyone to ever answer the phone when you call, you always have to leave a voicemail and wait for someone to call you back.

  • Julie Lyons
    Sep 2019

    The office staff is always “looking busy” when you walk in even though there are 3 girls sitting at the windows when you come in. After sitting in the waiting room waiting 40 minutes for my appointment, I finally ask how much longer I was told “the doctor is backed up and it will be at least another 40 minutes, would you like to reschedule?” We’ll oroblem one is I already had to schedule a week out for my injury, and took a day off of work for this appointment, so that is not an option. Maybe online scheduling so patients don’t have sit and wait for almost 2 hours in your waiting room would be a more viable option?!?! Or letting them their options when walking in the door!

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UH Westshore Primary Care - North Ridgeville

32800 Lorain Rd Ste 2100, North Ridgeville

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Hours

Monday: 8AM - 8PMTuesday: 8AM - 8PMWednesday: 9AM - 5PMThursday: 8AM - 8PMFriday: 8AM - 5PMSaturday: ClosedSunday: Closed