Reviews

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  • Sharon Baker
    Jun 2024

    This place has been around for a long time and and taking my pets to Dr. Redel since I was in my teens, sorry if I spelled your name wrong. Will continue to go here untill my pets pass or she retires!!

  • Abby Hopkins
    Jun 2024

    Love doc and the staff here. My poor Toby has been riddled with health issues for most of his life and I finally started coming here after having issues with another local veterinarian. The staff is so friendly and they definitely care about each animal that comes through the door. Over the last two years bringing Toby here Dr. Riedel has significantly helped Toby's recovery and she doesn't give herself enough credit. Dr. Riedel comes across very bluntly sometimes but she always has good intentions. She's very accommodating and takes the time to call you and thoroughly explain results from test and what she believes are the next steps. Although Toby won't admit it I would say he does enjoy coming here because his girlfriends work at the front desk haha. Toby has a better chance at a long life because he started coming here and Jess and I could not possibly express how thankful we are.

  • michelle ott
    May 2024

    Dr. Reidl and her staff are incredibly caring and fantastic! I’ve been taking all of my animals there for probably 20 years now and I wouldn’t go anywhere else!

  • Genenia Bellner (Grinder)
    May 2024

    Dr. Riedel and her entire staff are fantastic! They take great care of my dogs and help me be a better owner. Last month we had to put my senior dog to sleep. Dr. Riedel did everything to help my Charlie and, when it reached the point where I had to make that awful decision, she was there to discuss all options. We got to say our goodbyes and Dr. Riedel and all the staff cried with us. I cannot say enough about how much it meant to me to have them care so much about our Charlie.

    I trust her with my two younger dogs and know she will care and do the very best to keep them in good health. Thank you for all you do!!

  • Ginger Miller
    Mar 2024

    Dr. Riedel is by far the most knowledgeable and caring Veterinarian I have ever used.

  • Kevin Mchenry
    Jan 2024

    Great vet. Been going there for 30 yrs.

  • Dorothy Johnson
    Nov 2023

    Last visit, Dr Maria said my dog had ear infection and gave a prescription. He had a lot of wax buildup, but no sign of infection. I found out later she stuck her dirty writing pen in his ear instead of a swab. Anyway, now he's tilting his head and can't keep his balance. She never discussed any side effects. We're taking him somewhere else in the morning. God help her if we found out she caused our dog harm. A lawsuit will be the least of her problems.

  • Jim and Barbara Aikey
    Oct 2023

    Excellent food. Welcome to town.

  • DAVEISFUNNY 77
    Oct 2023

    Great service. Professional and friendly.

  • jw gardiner
    Oct 2023

    Very kind and professional

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Portage Lakes Veterinary Hospital

5188 Manchester Rd, New Franklin

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Hours

Monday: 8:30AM - 6PMTuesday: 8:30AM - 6PMWednesday: 8:30AM - 6PMThursday: ClosedFriday: 8:30AM - 5PMSaturday: ClosedSunday: Closed