About New Albany Plumbing & Drain
New Albany Plumbing & Drain is a family-owned and operated plumbing contractor that has been serving Central Ohio for many years. They provide a variety of services for homes and businesses, including water line and drain work, toilet repair, urgent plumbing fixes, septic repairs, sewer line services, and regular plumbing maintenance. The company is recognized for its clear communication, professionalism, and dedication to customer satisfaction. Customers highlight their timely service, friendly technicians, and transparent pricing. For instance, one customer mentioned how a technician arrived promptly to install a broken garbage disposal, showcasing punctuality and expertise. Another customer praised a technician for efficiently replacing the main water shut-off valve in a single visit. Whether it's a simple repair or a complex installation, New Albany Plumbing & Drain aims to deliver high-quality solutions at reasonable prices. They are committed to the community they serve, ensuring that residents of Central Ohio have access to reliable and trustworthy plumbing services.
My son recommended New Albany Plumbing & Drain from his experiences. They were the perfect solution for my broken garbage disposal. I called at 10:00 A.M. hoping for an appointment that day. I was immediately impressed when I heard a live voice. Alexis was so accomodating by scheduling an appointment that day between noon and 5:00 PM.
Chris called at 2:00 PM to tell me he would arrive in the next 15 minutes. He arrived and immediately went to work providing me with a total estimate to install my purchased disposal. Chris is very personable and provided me with valuable information regarding the use of the disposal. He completed the installation, cleaned...read full review
The tech replaced the main water shut off valve. He had everything needed to do the job in one visit. Very well done I recommend them and will use them again if I have a plumbing need.
Prompt, knowledgable, thorough and honest. Since I know nothing about plumbing the technician could have said nearly anything was causing the problem and I would've believed it. Thank you!!