Mercy Health Urgent Care, Hamilton

Feb 2024

I went in with complaint of flu/Covid symptoms. The receptionist and the nurse were very nice and helpful. The doctor spent a total of about two minutes in the room. He listened to my chest for a couple of seconds, did not discuss my symptoms at all and said I had bronchitis and prescribed antibiotics, steroids, and cough medicine. They did no testing at all so I stopped and picked up a Covid test on the way home and tested positive. I was surprised they didn’t do any Covid or flu testing. Pros: in and out quickly, cons: wrong/missed diagnosis. I was finally able to get a hold of my PCP and was prescribed the proper medication.

Nov 2023

This was the first time I came to this location, and, should the need arise, I would not hesitate to go back.From the time I walked in the door, I was treated both professionally and warmly by all: the receptionist, the tech (blood pressure, etc.), and the doctor. Thank you to all!

Aug 2023

I struggled between 2 stars and 4 stars. Staff is usually very friendly, but the doctors are where my problem is. These days every symptom is covid. Even if not they don't spend any time with you they try to see you and get you out as fast as they possibly can. I've literally started explaining what's been going on before and got cut off in the middle of me talking for him to listen to me breathe and think he knows immediately what it is without knowing all my symptoms?? In 3 cases so far, I left and went to the hospital where it ended up being something different. I almost always get the Foreign doctor (I forget his name) comes off very rude. I like having an urgent...read full review