UPS Family Health Center North

Jan 2023

Absolutely loved my provider! Inquired about an appointment today for some acute issues to be told I don't have a Dr anymore. My NP is no longer seeing established patients and only does the walk in clinic. But they made the brilliant decision to not tell his patients!!! Only calling thise that had a current scheduled visit. So if you call for an issue you are referred to a practice that get this....isn't accepting new patients! Finding a new DR is something that needs to happen when you are well and not when you have a concern! This process should've been communicated with the patients. This Is a huge oversight to me, way to drop the ball union physicians.

Nov 2021

I was a patient for ~15 years. I've seen my original doctor retire, a new doctor take their place, and I've followed them to their new location that was honestly much less convienient in an attempt to show some loyalty to an office I used to feel respect for, but no longer. Unfortunately it looks like this office does not share that same sense of loyalty to their patients.I recently called to schedule an appointment and was denied because they had dropped me as a patient. They did this without notifying me. No phone call, no letter, not even an automated email to let me know this was happening. They effectively eliminated my access to timely healthcare, during a global...read full review

Nov 2020

When calling one receives a message thank you for calling stay on line for next available staff member or leave a message and someone will get back with you. Thank you for holding-------. I am not aware the center is so busy that the phone cannot be answered especially during the pandamic.