Shellie is absolutely the best. I live in and NYC and my daughter while on Vacation in Ohio lost her glasses SMH, leading me to be on the hunt for a location that my Ohio family could take her to and get a pair made urgently. Shellie saved the day and assured me that she can have a pair of glasses cut for her in hour. I emailed her a copy of my daughters script and she took care of the rest. Shellie I can't thank you enough for all your help and making my baby girl feel better. She loves her new frames and was so happy that you had her favorite color. Highly recommend this location.
February 2024
Rating five star for both of my visits here. My first visit, Shellie was patient and kind.. very honest about what glasses worked and what didn’t. My second visit, Bessie was also amazing.. I had more time to spend second time around. Both felt like personable, nice experiences and I’d recommend to others, both the location and the two employees!
December 2023
This place is absolutely wonderful! From the outstanding customer service to the fantastic eyeglass frame selection for children, you will surely be satisfied with your experience. I wore glasses for over 25 years (before LASIK surgery) and never did someone offer to prepare the glasses same day you purchased them. Bessie (representative at the store) could tell my 8 year old daughter was very excited to receive her first pair of glasses and expedited the process. Shout out to Signature Optical for such a great experience!
Shellie is absolutely the best. I live in and NYC and my daughter while on Vacation in Ohio lost her glasses SMH, leading me to be on the hunt for a location that my Ohio family could take her to and get a pair made urgently. Shellie saved the day and assured me that she can have a pair of glasses cut for her in hour. I emailed her a copy of my daughters script and she took care of the rest. Shellie I can't thank you enough for all your help and making my baby girl feel better. She loves her new frames and was so happy that you had her favorite color. Highly recommend this location.
Rating five star for both of my visits here. My first visit, Shellie was patient and kind.. very honest about what glasses worked and what didn’t. My second visit, Bessie was also amazing.. I had more time to spend second time around. Both felt like personable, nice experiences and I’d recommend to others, both the location and the two employees!
This place is absolutely wonderful! From the outstanding customer service to the fantastic eyeglass frame selection for children, you will surely be satisfied with your experience. I wore glasses for over 25 years (before LASIK surgery) and never did someone offer to prepare the glasses same day you purchased them. Bessie (representative at the store) could tell my 8 year old daughter was very excited to receive her first pair of glasses and expedited the process. Shout out to Signature Optical for such a great experience!