ateks appliance

Feb 2023

This is the absolute worst repair service we have ever used in 50 years. We have an Ellica hood for our stove. It was under one year old when it completely died. We work through Lieberts Royal Green Appliance in White Plains and they contacted Ateks regarding our hood. They were told shortly after that we were contacted by Ateks and WE WERE NOT CONTACTED. Meanwhile, Ateks told Lieberts that they knew which part had to be replaced WITHOUT EVER COMING TO SEE THE PROBLEM. Finally, I was able to reach someone at Ateks directly and I expressed the frustration that we had waited 6-7 weeks for "the part" to come in. I stated that it was absurd to wait for a part when...read full review

Dec 2022

Ateks is a service provider used by Lowes protection plan. A technician showed up, said he would order part and they would call me to schedule. That was two weeks ago and I haven’t heard a word since then. They do not answer the phone, they do not respond to voicemail messages and they do not reply to emails. And when Lowes tries to contact Atek they do not respond to them either. Never had an experience like this in my life. These people are despicable, disgraceful and much much worse. You need to be brain dead to attempt to use Atek.Service: Washer/dryer repair

Nov 2022

This company is a scam. They took a deposit from us in February of 2022. They needed to order a part for a dryer and never performed the work and never refunded the deposit. They are a bunch of thieves. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THIS COMPANY. We intend to report them to the Better Business Bureau and to the Westchester County Department of Consumer Affairs. If we could give then a negative star rating it would be too high.Service: Dryer repair