We had a sewage leak in our basement. Five Star Cleaning Services made the process of setting up a cleaning extremely easy and then on the day of went above and beyond to get the basement back in order. We definitely recommend their services and would use them again. Thank you!
Susan HL
Nov 2025
I highly recommend this business. They came on time , and did a very thorough cleaning of my home . You will not be disappointed!
Donna Marie Durazzo
Oct 2025
Absolutely fantastic!
My client used Five Star Cleaning Service for a deep clean to get her home in the market and this team did not disappoint at all!
⭐️⭐️⭐️⭐️⭐️
This place is called five star for a reason!
ernie swan
Jun 2025
They did a amazing job will use again for sure
samantha yavorek
Jun 2025
Unfortunately not a good experience, though I was hopeful and gave it a chance. Communication is prompt but poor over text, service was available ASAP, but it took 5 hours to clean an empty 1000 sq ft apartment. I felt taken advantage of in that respect, because obviously they are being paid hourly. To find some of the appliances not cleaned properly and the shower/tub filthy was upsetting to say the least. And to hear from the cleaner not the owner at first regarding these complaints, was inappropriate mostly because the owner needs to take responsibility of his employees, and both were defensive with me regarding what she claimed to have done. Regardless of if touched, they were not finished properly and again, the tub was inexcusable. He offered to send the cleaner back the next day but she could not get there, so then he asked me if I could pick her up and give her a ride. All in all, wiping my hands clean of this because this was a move out one time clean, but posting to kindly heed a warning to others. This was just my personal experience, I can’t speak to the good reviews that made me hopeful for a better experience. It’s possible it was the (not great) luck of the draw. I wish I could have said better things, but this was a service I paid for.
hay1jax
May 2025
The first cleaning was good. The second she showed up and said she needed coffee. She went for some. Cleaned 3.5 out of the 4 hours and then wanted the whole 4 hours pay and cleaning supplies which was never told to us. Never again!! Never! Very unprofessional!!!
Dyaisha Brown
Apr 2025
Cleaner was very polite service was swift and pricing was fair they are what they’re name entails.
Terry Cannon
Jan 2025
Service was exceptional and great attention to detail . Shyheim went above and beyond and showed great care . Thank you so much would highly recommend
Essie Calhoun-McDavid
Aug 2024
The young lady did an excellent job of cleaning and sanitizing a walk-in freezer that had a pretty foul odor. They arrived on time and completed the job in the estimated timeframe.
Brian Sutton
Aug 2024
Very responsive, cleaner that came was very nice and did a great job!
Lindsay Appleman
We had a sewage leak in our basement. Five Star Cleaning Services made the process of setting up a cleaning extremely easy and then on the day of went above and beyond to get the basement back in order. We definitely recommend their services and would use them again. Thank you!
Susan HL
I highly recommend this business. They came on time , and did a very thorough cleaning of my home . You will not be disappointed!
Donna Marie Durazzo
Absolutely fantastic! My client used Five Star Cleaning Service for a deep clean to get her home in the market and this team did not disappoint at all! ⭐️⭐️⭐️⭐️⭐️ This place is called five star for a reason!
ernie swan
They did a amazing job will use again for sure
samantha yavorek
Unfortunately not a good experience, though I was hopeful and gave it a chance. Communication is prompt but poor over text, service was available ASAP, but it took 5 hours to clean an empty 1000 sq ft apartment. I felt taken advantage of in that respect, because obviously they are being paid hourly. To find some of the appliances not cleaned properly and the shower/tub filthy was upsetting to say the least. And to hear from the cleaner not the owner at first regarding these complaints, was inappropriate mostly because the owner needs to take responsibility of his employees, and both were defensive with me regarding what she claimed to have done. Regardless of if touched, they were not finished properly and again, the tub was inexcusable. He offered to send the cleaner back the next day but she could not get there, so then he asked me if I could pick her up and give her a ride. All in all, wiping my hands clean of this because this was a move out one time clean, but posting to kindly heed a warning to others. This was just my personal experience, I can’t speak to the good reviews that made me hopeful for a better experience. It’s possible it was the (not great) luck of the draw. I wish I could have said better things, but this was a service I paid for.
hay1jax
The first cleaning was good. The second she showed up and said she needed coffee. She went for some. Cleaned 3.5 out of the 4 hours and then wanted the whole 4 hours pay and cleaning supplies which was never told to us. Never again!! Never! Very unprofessional!!!
Dyaisha Brown
Cleaner was very polite service was swift and pricing was fair they are what they’re name entails.
Terry Cannon
Service was exceptional and great attention to detail . Shyheim went above and beyond and showed great care . Thank you so much would highly recommend
Essie Calhoun-McDavid
The young lady did an excellent job of cleaning and sanitizing a walk-in freezer that had a pretty foul odor. They arrived on time and completed the job in the estimated timeframe.
Brian Sutton
Very responsive, cleaner that came was very nice and did a great job!