I have mixed feelings about this office. Dr. Liu was very pleasant, accommodating, and knowledgeable. She made me feel very comfortable during my initial consultation.
However, when I returned for my cleaning, I was somewhat disappointed. The hygienist, although nice and good at cleaning, seemed rushed and inattentive to the suction. I felt like I was choking on water and had to signal to be able to swallow. I hadn't experienced this with previous cleanings. Hygienists typically pay attention to suctioning the water. After the cleaning, I was so wet that blood-stained water seeped through the bib and stained my clothes.
A+ from start to finish. A pleasurable experience beginning w Marie at the front desk assisted by Laurie with X-rays. A great cleaning w hygienist Tim, who explained everything and made me feel comfortable throughout. Dr Neal as well made me feel comfortable. Staff recognized prior patients politely and respectfully and presented a friendly environment. Very clean. Timely and efficient.
October 2024
My hygienist Neil is the best. He takes his time, explains the process (even though I have been there many times). He always makes sure that I feel comfortable. The front desk staff is warm and friendly as well.
I have mixed feelings about this office. Dr. Liu was very pleasant, accommodating, and knowledgeable. She made me feel very comfortable during my initial consultation.
However, when I returned for my cleaning, I was somewhat disappointed. The hygienist, although nice and good at cleaning, seemed rushed and inattentive to the suction. I felt like I was choking on water and had to signal to be able to swallow. I hadn't experienced this with previous cleanings. Hygienists typically pay attention to suctioning the water. After the cleaning, I was so wet that blood-stained water seeped through the bib and stained my clothes.
It's... read full review
A+ from start to finish. A pleasurable experience beginning w Marie at the front desk assisted by Laurie with X-rays. A great cleaning w hygienist Tim, who explained everything and made me feel comfortable throughout. Dr Neal as well made me feel comfortable. Staff recognized prior patients politely and respectfully and presented a friendly environment. Very clean. Timely and efficient.
My hygienist Neil is the best. He takes his time, explains the process (even though I have been there many times). He always makes sure that I feel comfortable. The front desk staff is warm and friendly as well.