Great experience from start to finish. My pool heater broke and they fit me in the next day. The technition arrived and diagnosed my problem very quickly. They covered the part under warranty and only charged me the labor. Could not be more pleased with my experience.
December 2020
RMS has provided authorized warranty service for Hayward Pool Products in the Long Island market since I first met them in 2015. They have transformed our ability to provide first class warranty service for pool companies and consumers in the region. Their ability to effectively and efficiently resolve pool heater issues is unmatched in the TriState area. Everyone on their staff is always professional and courteous with a customer focused mindset. We continually receive calls and emails from pool companies and consumers in Long Island. These customers take time out of their day just to let us know how happy they were with the professional service and support RMS provided.... read full review
December 2020
Called Reliance for a Boiler situation. Not only did Reliance fix the problem, They left the area spotless. Reliance tunes up the boiler annually with the correct components. They are a great look Very PROFESSIONAL!!!
Great experience from start to finish. My pool heater broke and they fit me in the next day. The technition arrived and diagnosed my problem very quickly. They covered the part under warranty and only charged me the labor. Could not be more pleased with my experience.
RMS has provided authorized warranty service for Hayward Pool Products in the Long Island market since I first met them in 2015. They have transformed our ability to provide first class warranty service for pool companies and consumers in the region. Their ability to effectively and efficiently resolve pool heater issues is unmatched in the TriState area. Everyone on their staff is always professional and courteous with a customer focused mindset. We continually receive calls and emails from pool companies and consumers in Long Island. These customers take time out of their day just to let us know how happy they were with the professional service and support RMS provided.... read full review
Called Reliance for a Boiler situation. Not only did Reliance fix the problem, They left the area spotless. Reliance tunes up the boiler annually with the correct components. They are a great look Very PROFESSIONAL!!!