About SERVPRO of Kingston/New Paltz
SERVPRO of Kingston/New Paltz is a locally owned and operated business specializing in fire, smoke, water, and sewage backup restoration and cleaning. They provide 24-hour emergency services for both commercial and residential needs. Customers praise the company's responsiveness, professionalism, and compassionate approach. Clients have highlighted the team's attentiveness, hard work, and attention to detail in handling situations such as kitchen fires, water heater leaks, and boiler malfunctions. The staff, including dedicated professionals like Sean, demonstrate a strong passion and commitment to delivering exceptional customer service. Many customers appreciated their work ethic, troubleshooting skills, and the extra effort to keep workspaces clean and organized. One customer noted that SERVPRO left the space cleaner than before the flood after a basement water pipe burst, while others mentioned how the team’s knowledge and courteous attitude made a difficult experience more manageable. Overall, SERVPRO of Kingston/New Paltz has earned recognition for their expertise and compassionate service, ensuring clients feel reassured and well taken care of during stressful situations.
Overall great company I like their customer service and their technicians are knowledgeable and able to explain the complexities of having a HVAC system and what typically goes wrong. Having that knowledge allows me to make a very sound decision regarding what to do with my AC units
Great service and willing to work with me. Concerned about my needs.
Jose was amazing to deal with. He is very kind and understanding when you are in the situation to need their services. Jose was always available to answer any questions and communicated regularly with updates on the process. Jose made this difficult time a little easier to deal with knowing he was working on our behalf to organize all the moving parts to put everything in place. Can’t say enough great this about how great Jose was to work with!!