Highly recommend. Bob is friendly and straightforward. Parts of my father's carpet were pretty bad and the result is a significant improvement. We will use Pristine Steam Carpet for future carpet cleaning needs.
September 2023
Bob came to our house,on time and very professional. He shook my hand when he introduced himself. We went room by room I explained what my expectations were and he explainedd what his process was. He placed wet floor signs in every doorway. When he was finished with a room he asked me to come take a look and see if I was pleased. He offered to go over anything again if I wanted him to. He didn't push any additional services like Scotchgard or disinfectant just suggested it. The carpets, which I thought were trampled to death came out beautiful. I would highly recommend this company to anyone, you will not be disappointed.
November 2022
Excellent service. Showed up on time, did a great job, and explained things thoroughly. My only complaint is that we are in Nov 2022 and the guy wore a mask (not an N95, I understand some people have medical issues and need to be cautious, but it's proven now that non-N95 masks are all for show) and refused to take it off. Not a big fan of having strangers in my home who I don't know what they look like. But I know some people are just brainwashed at this point so I'm not going to fault the company for that. Five stars.
Highly recommend. Bob is friendly and straightforward. Parts of my father's carpet were pretty bad and the result is a significant improvement. We will use Pristine Steam Carpet for future carpet cleaning needs.
Bob came to our house,on time and very professional. He shook my hand when he introduced himself. We went room by room I explained what my expectations were and he explainedd what his process was. He placed wet floor signs in every doorway. When he was finished with a room he asked me to come take a look and see if I was pleased. He offered to go over anything again if I wanted him to. He didn't push any additional services like Scotchgard or disinfectant just suggested it. The carpets, which I thought were trampled to death came out beautiful. I would highly recommend this company to anyone, you will not be disappointed.
Excellent service. Showed up on time, did a great job, and explained things thoroughly. My only complaint is that we are in Nov 2022 and the guy wore a mask (not an N95, I understand some people have medical issues and need to be cautious, but it's proven now that non-N95 masks are all for show) and refused to take it off. Not a big fan of having strangers in my home who I don't know what they look like. But I know some people are just brainwashed at this point so I'm not going to fault the company for that. Five stars.