I recently came here with my turtle Rexie, right from the start there was a calm aura and both receptionists are super nice. The assistant and vet were both super nice and patient. The vet was super gentle with rexie, and rexie actually let her hold her head. I was so shocked. But of course, once she realized what happened, she didn't let her do it again, lol. They also helped me stay in my budget, which was perfect. But rexie did perfect, and so did they. 100% will be coming back in the future. Wonderful people who work there.
October 2024
Decided to bring our cat here for a second opinion after having a bad experience with Brighton Eggert Animal Hospital. He needed major dental surgery and we were looking for someone to listen to and address our concerns without treating us like we were being cheap. (The vet at Eggert had next to no bedside manner, we would ask a question about the procedure and they would respond by just handing us a payment plan, and honestly each time we went there our quoted cost would double or triple. They took him off a needed med to force the appointment (imo). City Creatures said they didn't know why he would have been taken off it and prescribed again while we waited... read full review
October 2024
There have been some communication issues within the office that led to less than ideal experiences with my cats but after my original review the office manager reached out and discussed how she was going to fix those issues to prevent any delays in care in the future. Overall the staff have been nice and helpful and the doctors are very knowledgeable. Dr. Sood has been great with my very feisty cat who has been having numerous health issues over the past month.
I recently came here with my turtle Rexie, right from the start there was a calm aura and both receptionists are super nice. The assistant and vet were both super nice and patient. The vet was super gentle with rexie, and rexie actually let her hold her head. I was so shocked. But of course, once she realized what happened, she didn't let her do it again, lol. They also helped me stay in my budget, which was perfect. But rexie did perfect, and so did they. 100% will be coming back in the future. Wonderful people who work there.
Decided to bring our cat here for a second opinion after having a bad experience with Brighton Eggert Animal Hospital. He needed major dental surgery and we were looking for someone to listen to and address our concerns without treating us like we were being cheap.
(The vet at Eggert had next to no bedside manner, we would ask a question about the procedure and they would respond by just handing us a payment plan, and honestly each time we went there our quoted cost would double or triple. They took him off a needed med to force the appointment (imo). City Creatures said they didn't know why he would have been taken off it and prescribed again while we waited... read full review
There have been some communication issues within the office that led to less than ideal experiences with my cats but after my original review the office manager reached out and discussed how she was going to fix those issues to prevent any delays in care in the future. Overall the staff have been nice and helpful and the doctors are very knowledgeable. Dr. Sood has been great with my very feisty cat who has been having numerous health issues over the past month.