I really love Dr. Bautista, he’s amazing! But this place is honestly a joke! The wait times are extremely long, and no one seems willing to help each other. The service is very slow, not professional and sadly I hate having to come back for check-ups.
T- Bloc
Mar 2026
As a member of the Williamsburg community, this this medical clinic has failed me other in the area. On the surface the Dr. seemed really nice and helpful. But now, I don't believe she has authority to write medical prescriptions. I'm an asthmatic cancer survivor, with medical issues. Over a week after my visit the Dr has neglected to submit my asthma meds, and my and other important meds. And she refuses to respond to any of my refill request 🤷♂️...
Gillian Farrugia
Nov 2024
This has to be the worst practice in the world. The customer service is horrendous, there is zero follow up with referrals, refills, or messages. Coordinating with their nurses and receptionists have taken years off of my life. They are also affiliated with The Brooklyn Hospital Center, so regardless of what your insurance covers, TBHC can charge you whatever they please.
Rosina Almonte
Sep 2024
Went in to get a doctor's note for work. Was told to speak with the assigned nurse upstairs and she told me she was going to see what she can do. After 15 minutes of waiting she starts making insinuations about my life without knowing my situation, saying I should be more disciplined and to return to work tomorrow or to get a doctor's note from somewhere else. Very disappointed with the customer service and lack of understanding here.
Michelle Malave
Apr 2024
Good service for been my first time going to this office and I also want to say they were very organized and professional at the time of the earthquake
Alexandra Aroyo
Jun 2023
I have never been so uncomfortable in a doctor's office. The receptionist (a much older gentleman) was making remarks about my appearance and being flirtatious and refusing to hand over paperwork so I would stay longer. I felt very violated that this person who now has all my most personal information was making passes at me. I left the office and just started sobbing because I needed to get help for my foot and I got nothing but anxiety. this appointment took 3.5 hours 2.5 to get in the room. 30 in the room and about 30 to get my paperwork so I could go
Anthanett McClendon
Sep 2022
This receptionist is horrible ! It took her over 25 minutes just to register me, there was absolutely no privacy , she looked into all kind of unnecessary information just to register me when I had a referral that clearly stated all of my undated information. Her monotone was terrible when I corrected her of the mis spelling of my last name which held everything up! In an extremely small waiting rooms she had you repeat the most intimate information ! Then when trying to correct her she calls her physicians and telling them in appropriate things like “she has an attitude “ just because I expressed how there’s no privacy and her monotone is horrible I’m in pain just looking for help and she made me feel like an insubordinate 5 year old. Then discussed my information loudly with her colleagues for the entire waiting room to hear her name is Leah!!!!
Nova Villanueva
Sep 2022
15 min wait time at most always with Dr. Oksana Levieva. She has been my doctor for over a year and I think she sets the bar high for doctors world-wide with her expertise, intelligence, and quick successful diagnosis time after time. I been to her with different concerns that together made me feel physically 20+ years older. I now feel 15 years younger. She is a new doctor to this facility with an incredible super quick wait time although I would be happy waiting 3hrs for a good doctor like her. I dont understand why we expect doctors to speed through helping patients. They are not a fast food service.
adam rizer
Sep 2022
Desk staff is friendly and Dr. Schmidlein is very knowledgeable, patient and attentive. Glad we found such a great pediatrician.
Laura Polanco
Sep 2022
The people here are warm and incredibly friendly. Thank you so much for all that you do!
Yeliz Deniz
I really love Dr. Bautista, he’s amazing! But this place is honestly a joke! The wait times are extremely long, and no one seems willing to help each other. The service is very slow, not professional and sadly I hate having to come back for check-ups.
T- Bloc
As a member of the Williamsburg community, this this medical clinic has failed me other in the area. On the surface the Dr. seemed really nice and helpful. But now, I don't believe she has authority to write medical prescriptions. I'm an asthmatic cancer survivor, with medical issues. Over a week after my visit the Dr has neglected to submit my asthma meds, and my and other important meds. And she refuses to respond to any of my refill request 🤷♂️...
Gillian Farrugia
This has to be the worst practice in the world. The customer service is horrendous, there is zero follow up with referrals, refills, or messages. Coordinating with their nurses and receptionists have taken years off of my life. They are also affiliated with The Brooklyn Hospital Center, so regardless of what your insurance covers, TBHC can charge you whatever they please.
Rosina Almonte
Went in to get a doctor's note for work. Was told to speak with the assigned nurse upstairs and she told me she was going to see what she can do. After 15 minutes of waiting she starts making insinuations about my life without knowing my situation, saying I should be more disciplined and to return to work tomorrow or to get a doctor's note from somewhere else. Very disappointed with the customer service and lack of understanding here.
Michelle Malave
Good service for been my first time going to this office and I also want to say they were very organized and professional at the time of the earthquake
Alexandra Aroyo
I have never been so uncomfortable in a doctor's office. The receptionist (a much older gentleman) was making remarks about my appearance and being flirtatious and refusing to hand over paperwork so I would stay longer. I felt very violated that this person who now has all my most personal information was making passes at me. I left the office and just started sobbing because I needed to get help for my foot and I got nothing but anxiety. this appointment took 3.5 hours 2.5 to get in the room. 30 in the room and about 30 to get my paperwork so I could go
Anthanett McClendon
This receptionist is horrible ! It took her over 25 minutes just to register me, there was absolutely no privacy , she looked into all kind of unnecessary information just to register me when I had a referral that clearly stated all of my undated information. Her monotone was terrible when I corrected her of the mis spelling of my last name which held everything up! In an extremely small waiting rooms she had you repeat the most intimate information ! Then when trying to correct her she calls her physicians and telling them in appropriate things like “she has an attitude “ just because I expressed how there’s no privacy and her monotone is horrible I’m in pain just looking for help and she made me feel like an insubordinate 5 year old. Then discussed my information loudly with her colleagues for the entire waiting room to hear her name is Leah!!!!
Nova Villanueva
15 min wait time at most always with Dr. Oksana Levieva. She has been my doctor for over a year and I think she sets the bar high for doctors world-wide with her expertise, intelligence, and quick successful diagnosis time after time. I been to her with different concerns that together made me feel physically 20+ years older. I now feel 15 years younger. She is a new doctor to this facility with an incredible super quick wait time although I would be happy waiting 3hrs for a good doctor like her. I dont understand why we expect doctors to speed through helping patients. They are not a fast food service.
adam rizer
Desk staff is friendly and Dr. Schmidlein is very knowledgeable, patient and attentive. Glad we found such a great pediatrician.
Laura Polanco
The people here are warm and incredibly friendly. Thank you so much for all that you do!