Team Clean NYC

Jan 2024

To quote my building’s move out inspector: “Your cleaner did not do a good job.” Two of us who were there also agreed. Team Clean NYC’s lackluster work included basically the entire kitchen remaining dirty, the floors having debris, and the cleaner breaking a panel off of the cabinets. While that stuff itself is disappointing, the real cherry on top is the company not interested in doing anything but defending the work.EDIT DUE TO RESPONSE:1. We came back at the time that he told us, if he wasn't done then, that is not on us, and we were glad to wait however long needed. It simply wasn't communicated. For example, if he didn't want us there while he was cleaning,...read full review

Jan 2024

Beware of this company. I paid for a 3-hour cleaning of a small studio apartment. It was a move out cleaning so there was no furniture or any belongings in the apartment and all I asked them to do was simply wipe down appliances, cabinets, and other surfaces. They left my kitchen sink, cabinets, fridge, toilet, and floor dirty. I had the moving-out walkthrough with my apartment immediately after the cleaning so I didn’t have time to ask the cleaner to fix everything he had left dirty. I made the mistake of leaving the tip at the beginning and leaving for an errand. Even my apartment staff were shocked at what a bad job the cleaner did. I reached out to customer service...read full review

Oct 2023

Hard to get a live person to speak with. When I checked their site to price a job and purchased a Groupon to complete the cleaning, the price completely changed. I definitely felt baited.