Pinnacle Open MRI of Baldwinsville

Jan 2024

Mary Beth is very knowledgeable goes out of her way and is efficient gathering all authorization needed to assure you that the procedure is covered. Jack made sure I was comfortable the whole time during the MRI.assuring me of how many more minutes I had to go. Thanks guys!!

Jun 2023

The owner, radiologist and DMX technician were very pleasant. I used this facility a few times for a few scans. The front office lady Maribeth is not very pleasant. When you call for anything, rather it be obtaining disks or having questions about things other doctors saw on the scans but were not added to your initial report she will be harsh and cut you off when talking when you ask how to get it rectified. She even said dont call back - I will have the owner call you. That is very unprofessional in my opinion. Navigating scans and reports is hard enough when you are injured but to be treated like that when calling and asking questions is uncalled for when you paid...read full review

Aug 2020

I've been to the Pinnacle office on Oswego Road twice in the last year. The staff was extremely polite and professional. They treated me with respect and guided me through the experience the first time with kindness and concern. And though I was unable to get the second MRI completed at the Oswego Road location, they helped me setup an MRI appointment with their office in Latham, NY. Great people and a great experience.