Reviews for Las Vegas Veterinary Specialty Center
Add your commentLas Vegas Veterinary Specialty Center
8650 W Tropicana Ave B-107, Las Vegas
Directions Call Website Suggest an Edit
8650 W Tropicana Ave B-107, Las Vegas
Directions Call Website Suggest an Edit
The veterinarians here are Great! Unfortunately the service has gone downhill. I called today at 9:46am and was hung up on three times before getting through and still had an 11 min hold . This is not the first time my calls have gone unanswered or the front office staff had no knowledge of what was going on. They seem to have lost a few of their employees who had better customer service skills.
We were referred to this specialist vet for our Coco, our primary vet was worried about his gallbladder being swollen and this is the only location closer to us who specializes on gallbladders and let me say the staff is super friendly and very helpful. They had scheduled an appointment for October 14th but since they saw we were worried and couldn’t wait till that date they bumped up our appointment date. They got Coco done for blood work and an ultrasound and gave us great news that everything was very fine. The vet tech and doctor who saw coco made us feel relived that there was nothing to be worried about.
I'm genuinely surprised to read some of the negative reviews for the nonemergency side of this hospital. (I've not been to the emergency side and cannot speak to it.)
They have been nothing but compassionate to me and my wife as we work through the final few months of my cat's life. Dr. Byrne made sure we understood all of our options for lymphoma treatment, and tried to always provide alternatives when financials were tight. When things went wrong that were ultimately outside of anyone's control, she made sure we tackled every issue before coming back to his treatment plan. Every consideration has been made, and when we ask difficult... read full review