Great Location and Excellent Services...Most Helpful and Polite Staff... Highly Recommend this Location π π π π
Gallopo House
Aug 2025
I recently had the pleasure of experiencing an outstanding facial with Megan McGlone, and I couldn't be more thrilled with the results! From the moment I walked in, Megan made me feel welcome and relaxed. Her expertise and attention to detail truly set her apart. My skin felt rejuvenated and refreshed after the treatment. I highly recommend visiting Megan for a facial; you wonβt be disappointed! Thank you, Megan, for such a fantastic experience! βοΈβοΈβοΈβοΈβοΈ
Venera Dukhovny
Jul 2025
MEMBERSHIP IS A SCAM... I have been paying for my daughter's membership as a gift for over a year, they assured me when I signed up, that I can have at least once a month service as a guest. At this point we have 11 prepaid services... I scheduled one as a guest. On the day of the appointment desk called me and left a message that they are cancelling because esthetician called out.... I didn't even have specific one.... In all of my lifelong spa experiences it was the first. They offered for me to reschedule, how nice! no, not them rescheduling or offering options, I have to take my time and call and ask what time they have for me... outrageous. Anyway, I called, they profoundly apologized for my frustration... I am not frustrated I am deeply disappointed. FYI... send an email to the corporate office... no respond.
Wendy Ho
Jun 2025
Bad services. After getting a facial, leaving with a noticeable SCAR on my lip. I tried to contact for solutions over the phone 4 times for 2 months and even came to the store talked in person. They denied to take care of consequence . They told me that manager would contact me back but NEVER did Bad business should be closed . Don't recommend irresponsible attitude
Cathy Kopczewski
Jun 2025
I went to Hand & Stone for the first time yesterday and had a standard facial. It was the most amazing experience. So relaxing and the atmosphere was absolutely fantastic! I chose not to have a silent treatment because I wanted the Aesthetician to answer my questions and have her explain to me what she was using during the facial. The respect for privacy was top notch as well. I did choose to disrobe for the facial (which I originally thought was weird) because the bed was slightly heated, very warm and cozy. I was given a soft and comfortable body towel wrap. There were heated covers as well. Everything was very clean.
I recommend Hand & Stone to everyone. Because it is a franchise, I really didn't expect much but was so impressed about the whole experience. This particular one is located in Middletown, New Jersey in the Whole Foods shopping mall. I am not a person who enjoys massages but I would think those would be a similar experience. Everyone should treat themselves at least once.
Diem Ho
May 2025
Members don't want to come back to your bussiness any more . I got FACIALs and they left pumps on my skin, big SCAR on my lip now . Bad management , deny to give a sulution, IRRISPONSIBLE , bad service, they will not take care of customers. Definately lost my trust and all the people that I had introduce to go to you
Chris H
May 2025
Great massage by Angela.
Natalie Toltl
Apr 2025
I absolutely love my massages here by Monica she is excellent. Also there facials always leave my skin feeling smooth and super clean . I go every single month . Highly recommend this place .
Julia Klein
Mar 2025
I had a great massage here! Shay did an excellent job specializing the massage to my concerns. I will definitely be returning!
Darry Guli
Mar 2025
I have been pleased with the massage services and the facials at Hand & Stone in Middletown, NJ. My membership began in 2021 so I have been coming here for 4 years!
Carmela Dellaquila
Great Location and Excellent Services...Most Helpful and Polite Staff...
Highly Recommend this Location π π π π
Gallopo House
I recently had the pleasure of experiencing an outstanding facial with Megan McGlone, and I couldn't be more thrilled with the results! From the moment I walked in, Megan made me feel welcome and relaxed. Her expertise and attention to detail truly set her apart. My skin felt rejuvenated and refreshed after the treatment. I highly recommend visiting Megan for a facial; you wonβt be disappointed! Thank you, Megan, for such a fantastic experience!
βοΈβοΈβοΈβοΈβοΈ
Venera Dukhovny
MEMBERSHIP IS A SCAM... I have been paying for my daughter's membership as a gift for over a year, they assured me when I signed up, that I can have at least once a month service as a guest. At this point we have 11 prepaid services... I scheduled one as a guest. On the day of the appointment desk called me and left a message that they are cancelling because esthetician called out.... I didn't even have specific one.... In all of my lifelong spa experiences it was the first. They offered for me to reschedule, how nice! no, not them rescheduling or offering options, I have to take my time and call and ask what time they have for me... outrageous. Anyway, I called, they profoundly apologized for my frustration... I am not frustrated I am deeply disappointed. FYI... send an email to the corporate office... no respond.
Wendy Ho
Bad services. After getting a facial, leaving with a noticeable SCAR on my lip. I tried to contact for solutions over the phone 4 times for 2 months and even came to the store talked in person. They denied to take care of consequence . They told me that manager would contact me back but NEVER did
Bad business should be closed . Don't recommend irresponsible attitude
Cathy Kopczewski
I went to Hand & Stone for the first time yesterday and had a standard facial. It was the most amazing experience. So relaxing and the atmosphere was absolutely fantastic! I chose not to have a silent treatment because I wanted the Aesthetician to answer my questions and have her explain to me what she was using during the facial. The respect for privacy was top notch as well. I did choose to disrobe for the facial (which I originally thought was weird) because the bed was slightly heated, very warm and cozy. I was given a soft and comfortable body towel wrap. There were heated covers as well. Everything was very clean.
I recommend Hand & Stone to everyone. Because it is a franchise, I really didn't expect much but was so impressed about the whole experience. This particular one is located in Middletown, New Jersey in the Whole Foods shopping mall. I am not a person who enjoys massages but I would think those would be a similar experience. Everyone should treat themselves at least once.
Diem Ho
Members don't want to come back to your bussiness any more . I got FACIALs and they left pumps on my skin, big SCAR on my lip now . Bad management , deny to give a sulution, IRRISPONSIBLE , bad service, they will not take care of customers. Definately lost my trust and all the people that I had introduce to go to you
Chris H
Great massage by Angela.
Natalie Toltl
I absolutely love my massages here by Monica she is excellent. Also there facials always leave my skin feeling smooth and super clean . I go every single month . Highly recommend this place .
Julia Klein
I had a great massage here! Shay did an excellent job specializing the massage to my concerns. I will definitely be returning!
Darry Guli
I have been pleased with the massage services and the facials at Hand & Stone in Middletown, NJ. My membership began in 2021 so I have been coming here for 4 years!